Twitter grew to a global scale. It didn’t make money. It was a social media success but a commercial mess or, at least, that’s how a lot of people saw it. Its snappy short text became the playground for people pushing press releases and journalists seeking immediate printable lines. On top of the professional users were a mountain of commentators that ranged from the highly credible and reliable to the outlandish crazies promoting their every possible madness.
For whatever reason it caught the attention of Elon Musk. He has a numerous selection of descriptions ranging from wry businessman to futurist visionary. There’s no doubt he’s a risk taker who has an uncanny ability to come up smiling where others would likely have collapsed in bankruptcy or chaos.
Reports of “X”, as it is known now, are that Musk sees it as a platform for free speech. There’s an absolutism about this mandate. Although there’s legislative obligations in most countries that put some boundaries around what’s called “free speech” the platform X has become one that pushes at the boundaries.
Generally, moderate opinions don’t stir-up controversy. So called “mainstream” factual reporting can be boring and somewhat dry. What seems to trigger a lot of activity are opinions that are “extreme”. That is often extreme in the political sense from the left and the right. Tapping into the popularity of populism – if that makes any sense. Polarisation if it doesn’t.
As a platform for legitimate political views, however disagreeable, there’s not so much to complain about the openness of a lightly moderated space. Through history public spaces have been created for people to vent their views[1]. However, this is not done without regulation on conduct.
Where free spaces get extremely toxic is the riotous spread of misinformation. It’s one thing to have strong socialist or liberal views or hard conservative views but when views are presented as based on facts when they are not[2], and expressions are intended to create aggressive responses, there’s a line of unacceptability that has been crossed.
I am taking the view that today’s X is not a place for a reputable organisation or person. It’s not that social media platforms are intrinsically bad. No, it’s the way that they are managed. My observation is that there is a connection between the mindless riots of recent days in England and the lack of attention to civilised regulation of certain digital platforms. It’s a question of both written regulation and its consistent implementation.
This situation is recoverable. Putting digital social media back into a good shape for the public to conduct a dialogue about the issue of the day will require effort from its owners and governments across the globe. Is there a willingness to step up and act? Let’s see. Surely these subjects need urgent action.
[1] https://www.royalparks.org.uk/visit/parks/hyde-park/speakers-corner
[2] https://www.vox.com/technology/2023/5/20/23730607/elon-musk-conspiracy-twitter-texas-shooting-bellingcat-taylor-lorenz-psyops
John Vincent 