Here, I thought I’d speculate on what’s coming our way. That’s looking at the next ten-years.
Although this maybe contradictory to my earlier writings the subject is by no means all or nothing. Aviation is a technology-based means of mobility. Without the technology component there is no flight. Aviation a youthful industry when compared with ships, roads, and rail.
On the other hand, people are at the heart of the aviation system. That’s particularly true in assuring its stability, safety, and security. People create, innovate and fix systems when they fail. People make go-no go decisions. People protect systems from attack.
Commercial aviation maybe a youthful industry but it has an inbuilt conservatism. It’s the characteristic of not wishing to change when systems are working well. This has both and upside and downside.
A maturity of rules, regulations, processes, and procedures comes about by continuous improvement. By people learning. However, it’s often the case that industry does not reflect the society that it serves. People are excluded or walk away when expectations are dashed.
Across the globe, the future of the aviation workforce depends upon change. There again is a rub. People operating in a successful system rarely welcome change. Especially, if the drivers for that change come from outside the tight knit community of aviation professionals.
The first decades of the jet-age were characterised by a sense of adventure, glamour, and pride. As commercial aviation became available to a wider traveling public there was a gradual opening to professional entrants from most sections of society, even if that was predominantly male.
Now, big company traditional career paths are more an exception rather than the norm. Aviation competes with other industries at a time of rapid digital transformation. This has the impact of opening a wide range of options to potential professional entrants. In the coming decade the trend is going to advance.
A successful aviation industry organisation looks for skills and behaviours as much as it looks for raw technical talent. Assuring stability, safety, and security means having a responsible attitude, an instinct to challenge and question.
Today in the post-pandemic world, the industry is going through a period some people have called the “great resignation”. A generation have walked away from the pressure and stresses of the crisis. Industry behaviour, in a rush to cut costs, exasperated this by treating people exceptionally poorly.
For a sustainable future, commercial aviation needs to work to eliminate the hire and fire cycle. The global aviation industry needs to think and act differently. Aviation needs to get off the trap of the “similar-to-me” effect found in hiring. When a selection bias dominates potential professional entrants are put off. Talented young people are likely to choose meritocratic employment where rewards are there for achievement and commitment regardless of non-relevant factors.
Some work will be replaced by automation. However, retaining aviation people with people skills, regardless of background, will be invaluable in the next decade.
John Vincent 