Digital – John Vincent

The Future of Our Shared Values

That’s done. Reflecting on the last nine years. Time to look to the future. There’s no shortage of articles about the past and the present. Huge numbers of column inches crunch every detail of the current twists and turns of public life. Social media vibrates with repeated daily stories.

I watch a rebroadcast of HIGNFY[1] to quickly get the message that a headline is no basis for figuring out where we are going. Moments pass. Yes, there are reoccurring themes. What’s fascinating is that prominent personalities have their moments in the sun, and that they last a fraction of a second (metaphorically). The world moves on.

Yesterday’s scribblings concerned a degree of nostalgia. If only we could go back to some mythical age where current affairs seemed to make sense. Where people cooperated towards a common good. Where conflict was the exception not the rule.

Don’t look back. Don’t look back, too much. It’s a habit of the British to romanticise the past. Having such a colourful past to draw upon there’s always a story to tell. This inclination is at the root of our difficulties. It would be better to set a shared history as a foundation stone rather than always trying to build the same house.

Here in 2025, the world is being reshaped. There’s only so much that can be extrapolated from experience. Like a tsunami there’re changes happening that are unlike anything that has gone before. Early predictions of the benefits of digital technology imagined a borderless world. Information and learning spreading freely to enlighten and educate. So much for that.

It becomes clear that there are steps needed to protect and preserve our values. Enduring values underpinning our culture. They are not immutable. Forces acting at a global scale can, and do, shape how we think about our nation and what binds us together.

Whether we like it or not, many of the forces that shaped the colours on the world map are being played out in the digital sphere. Boundaries, barriers, conflicts, possessions, passions and powerplay are all there. Maybe they are not so visible to the man and woman on the Clapham omnibus, but they are there in abundance. As if we needed any indication, the experience of Jaguar Land Rover[2] and the cyber-attack they are dealing with, is there as a siren light.

I my mind these are not forces to confront in isolation. They do not respect lines on a map. Back to where I started. It’s by working with others, on an international level, that the harmful elements can be addressed.

The European Union (EU) envisions a Digital Single Market. That’s a project to be on-board. It’s essential to have standards that safeguard privacy and data security. Government Ministers who promote a hands-free laissez-faire approach are naive in the extreme. This is a practical field where Britian urgently needs to rebuild relations with its neighbours.

[1] https://www.bbc.co.uk/programmes/b006mkw3

[2] https://www.ft.com/content/6f2923b3-2a4b-4c9b-9cde-eb5f0d5b9ce3

Pod

Will podcasts overtake broadcast radio? It’s a question that it had not occurred to me to ask until yesterday. I’ve not been a first adopter as far as listening to podcasts. There’s a routine of turning the radio on at a particular time of day to listen to news and current affairs. That daily routine or habit is born of a long tradition. The morning starts with the Today programme on BBC Radio 4.

Yes, I’m way behind the curve. Go into any large electrical shop, one wall of the warehouse will be filled with earpieces and headphones of every size and shape. The variety of choices is staggering. Sit on bus, train, or aeroplane and more than half the people around will be turned into a source of audio entertainment. Music and talk fight for our attention.

This is great for the streamers and downloaders but lossy for conversation. Sitting next to an interesting person on a long flight is a wonderful way of occupying a couple of hours. That opportunity is diminishing as people become absorbed in digital media. Even the smallest of phones has become a multipurpose entertainment system.

I have long been converted to digital media. FM radio is great for its universality but with less DAB[1] blind spots its life expectancy must be diminishing. Broadcast digital radio based on DAB is a global standard even though coverage is not universal. The digital avalanche is pushing aside any remaining analogue system that populate our lives. Ironically, as far as physical media ownership is concerned, vinyl and even cassettes are resurgent. On the airwaves it’s less likely there will be a romance for analogue radio.

Why have I reassessed the virtues of podcasts? Yesterday, I listened to The Rest Is Politics[2]. This podcast has a conversational style. It’s Alastair Campbell and Rory Stewart talking about current affairs in the UK. Two people who have had their moment in the political sun but remain articulate and inquisitive. They have something to say and it’s engaging.

This is a bridge to podcasts from broadcast radio in that the material is up to date. The topics discussed are wrapped around the news. It’s refreshing too. The ability of the two to argue in a calm and collected manner is unusual in our time. So much of the presentation of news is calamitous and confrontational that this is shocking to say.

Maybe that’s the role of podcasts. Reflection and analysis can be better done in slow time. Broadcast radio news is crammed full of snippets of what’s happening. It would loose its edge if it drifted off into too much extended investigations or drawn-out interviews. So, what may seem like competition between two forms of readily accessible media should be viewed as complementary. Both can fulfil an appealing role in the digital media landscape.

[1] https://www.worlddab.org/

[2] https://podcasts.apple.com/gb/podcast/the-rest-is-politics/id1611374685

digital probing

It’s the Japanese knotweed of the digital world.

Advertising, marketing, promotion, selling, I expect some of those cave paintings of ancient men and women were showing-off to the rest of their society. They’d be saying, extra tasty bison if you head on down to this big watering hole. Throw your spear this way for the best results. The communication medium, a rock face isn’t so different from billboards, hoardings and signage that line busy roads. Catching your eye is the aim. Doing it on a busy throughfare is a proven method.

Too much of this can be annoying, distracting and ultimately defeating. Wall-to-wall advertising that’s pushy, gaudy and litters the highway is a nightmare no one wants to see. It’s not just the urban planners that get riled-up when they see streets plastered with garish advertising.

What of the digital worlds we inhabit? It’s clear they’re no exception. A great deal of the money to be made digitally comes from advertising. My beef here is with the saturation questioning that this industry uses to accumulate data. The bombarding of people with questionnaire after questionnaire is as annoying as any gaudy poster. Survey after survey pops-up as soon as you give away your e-mail address in any purchase. “We’d love to know more about the experience you recently had……………”

It’s one reason why I always refuse any request made at a till in a shop. Occasionally, shop assistants will look offended. It’s as if you have slighted them, is some incomprehensible way. It’s no good them saying they can reassure you that your data will be “protected”. Such reassurances are meaningless.

There are so many examples of data held securely and in line with data protection rules being hacked[1][2][3][4] and spread around like confetti. Compensation after the event is not compensation for the aggravation.

Making purchases it’s inevitable that we will give away data. Few of us read the terms and conditions under which we give away our data. There’s an expectation of “protection”. The conveniences of digital transactions are traded against the risks of losing vital personal data.

When it comes to advertising there’s no necessity. Unless there’s some form of inducement. One came into my in-box saying, “win a £10,000 holiday”. I did what I normally do – deleted it. I find such hooks like “This survey will only take a few minutes to complete” as annoying as improbable competitions and insincere thanks.

I don’t suppose I’m eccentric in disliking all this unrelenting digital probing. It’s clutter. It’s invasive. It’s the Japanese knotweed of the digital world.

[1] https://www.bbc.co.uk/news/technology-45446529

[2] https://www.bbc.co.uk/news/technology-52722626

[3] https://www.bbc.co.uk/news/world-asia-india-57210118

[4] https://www.reuters.com/business/aerospace-defense/american-airlines-says-data-breach-affected-small-number-customers-employees-2022-09-20/

Digital toxicity

There’s a tendency to downplay the negative aspects of the digital transition that’s happening at pace. Perhaps it’s the acceptance of the inevitability of change and only hushed voices of objection.

A couple of simple changes struck me this week. One was my bank automatically moving me to an on-line statement and the other was a news story about local authorities removing pay machines from car parks on the assumption everyone has a mobile phone.

With these changes there’s a high likelihood that difficulties are going to be caused for a few people. Clearly, the calculation of the banks and local authorities is that the majority rules. Exclusion isn’t their greatest concern but saving money is high on their list of priorities.

The above aside, my intention was to write about more general toxic impacts of the fast-moving digital transition. Now, please don’t get me wrong. In most situations such a transition has widespread benefits. What’s of concern is the few mitigations for any downsides.

Let’s list a few negatives that may need more attention.

Addiction. With social media this is unquestionable[1]. Afterall digital algorithms are developed to get people engaged and keep them engaged for as long as possible. It’s the business model that brings in advertising revenues. There’s FOMO too. That’s a fear of missing out on something new or novel that others might see but you might miss out on.

Attention. Rapidly stroking a touch screen to move from image to image, or video to video encourages less attention to be given to any one piece of information. What research there is shows a general decline in the attention span[2] as a characteristic of being subject to increasing amounts of information, easily made available.

Adoration. Given that so many digital functions are provided with astonishing accuracy, availability, and speed there’s a natural inclination to trust their output. When that trust is justifiable for a high percentage of the time, the few times information is in error can easily be ignored or missed. This can lead to people defending or supporting information that is wrong[3] or misleading.

It’s reasonable to say there are downsides with any use of technology. That said, it’s as well to try to mitigate those that are known about and understood. The big problem is the cumulative effect of the downsides. This can increase fragility and vulnerability of the systems that we all depend upon.

If digital algorithms were medicines or drugs, there would be a whole array of tests conducted before their public release. Some would be strongly regulated. I’m not saying that’s the way to go but it’s a sobering thought.

[1] https://www.theguardian.com/global/2021/aug/22/how-digital-media-turned-us-all-into-dopamine-addicts-and-what-we-can-do-to-break-the-cycle

[2] https://www.kcl.ac.uk/news/are-attention-spans-really-collapsing-data-shows-uk-public-are-worried-but-also-see-benefits-from-technology

[3] https://www.bbc.co.uk/news/business-56718036

Bandwidth

There’s a mismatch. It really is the case that there are more demands for attention than any normal person can address. Certainly, social media has a habit of burning up time. TV channel numbers expand like prolific rabbits but ironically there’s nothing worth watching or so it’s said. Daily newspapers are in decline, but supermarket shelves remain covered with expensive colourful magazines packed full of advertising. So many demands for our attention but the 24-hour day is much the same as it was in stone age times.

I did start a “to do list” in the assumption that it would help. Get me organised. Problem is that such lists fill up quickly and each task linger like a sword of Damocles[1]. Due dates slip into the past. It’s not a good way to reduce a dynamic stack of e-mails or clear a cluttered diary. Such lists are more a source admin than they are a source of free time.

One descriptive word that’s more than familiar to an engineer is that of “Bandwidth.” In this case lack of it. In the technical world it’s a range of frequencies within a set band. That notion of a limitation exists because a band is not boundless.

For my e-mail list. The contemporary form of an in-tray full to the brim with paper. This means that time is not expandable in such a way as to address everything that demands attention. Even though, it’s true that a great deal of time-wasting junk is quickly consigned to the waste bin.

As a species we have not evolved to cope with the ever changing digital world. The speed with which information can move is unrelenting. Harsh weather, day, night, the global expanse, nothing slows it down. Anyone with an internet connection is quickly hooked. Disconnection become imposible.

The difficulty is the mix. Irrelevant drivel takes the same path as communications of great value. The job of sorting this out, to make stuff usable, takes time that squeezes out new contracts or new projects. Finding energy and mental capacity to deal with digital clutter drains the batteries.

The new art is knowing what bandwidth, to manage this deluge, you can muster and for how long. Then being disciplined enough to use the delete button more often. To be less bound by a drive to answer every question. To be less impacted by views and opinions that pass by like rocket ships.

[1] The expression comes from the Roman politician, orator, and philosopher Cicero (106-43 BC). And I thought it was Biblical.