Work – John Vincent

Perceptions of Aviation Professionals

Let’s see what aviation stereotypes look like. There’s a wide selection of free images on-line. There’s a typical view of the crew of an aircraft. It didn’t take long to find one.

I can point out the obvious gender related features of such images, but what first caught my eye were the aircraft engines. They were way to far out on the wings. I suspect our good friend artificial intelligence may have generated such a colourful image.

Now let’s go for an Air Traffic Controller. The image that came up did have plus points. It did give an impression of what a controller’s job is about, at least as much as a simple graphic image can. I did expect to see a radar screen with dots on it as part of the image. A controller sitting at a desk with buttons to press and a window to look out of sums up the basic picture.

Next my on-line search was for an aircraft mechanic. Now, I started this search with low expectations of what might come up. The picture I got was of a hanger with two large aircraft to the left and right. Standing in the middle of this scene was a man in overalls moving an aircraft engine on a trolly. Proportions were off, in that the engine diameter was half the hight of the mechanic. Yes, the stereotype of a workingman with a spanner persists.

So, what have I discovered? Not much really. Or not much that didn’t fit the title of time-honoured stereotype. Images that pigeonhole jobs as done by people who dress in a particular way and are surrounded by the equipment of their trade. Roles, age, race and gender are fixed in a traditional pattern. I do draw the conclusion that, for all the daily hype, artificial intelligence is not going to do anything original when faced with a simple question about specific job.

This isn’t good. If the latest advance in technology is locked into classical and predicable images from the archives, then it’s not so advanced at all.

Why does this matter? Well, there’s a great deal of concern about where the next generation of professional in aviation are going to come from. Our wish to fly is affected by lots of social, environmental, and economic factors. Overall, the trend over coming decades is in one direction – up. More flights, more aircraft, and the need for more people to operate the system.

If the generic images of the professional roles in aviation are stuck in the past, then that’s not going to help. It’s off-putting. There are those young people who may find the traditional professional stereotypes appealing. My guess is the majority are unlikely to think this way.

In an on-line environment where artificial intelligence regurgitates the past this technology may drive us backwards. Not for one moment does the image of a workingman with a spanner need to be demoted. What needs a touch of imagination is a portrayal of images more akin to reality. A changing reality too.

[Yes, the title image is an appropriately prompted artificial intelligence generate one provided by WordPress].

Brexit Documentary Review

Firstly, a reaction to the BBC documentary that’s telling the story of Brexit. They called it “Brexit: A Very British Civil War[1].” A corny title that plays on titles “A Very British Scandal,” the drama about Liberal MP Jeremy Thorpe and “A Very Royal Scandal.”

The “Civil War” analogy is out of place. Ten seconds of reading about any real civil war would have sunk that illusion. The events of 2016 were more a battle for the future. Battles continue to rage as the advocates of Brexit have merely changed their colours and rebranded.

Yes, I agree. The stage was set by the choice that voters took in 2015. In fact, if blame must be allocated then its as much the fault of liberal minds as it it’s the reactionary forces that pounded away at their ambition. The political idiocy of promising a national referendum in a country that rarely, if ever, has referendums was a critical folly. The UK is not Switzerland. UK voters have no idea what it’s like to be that sort of federal democracy.

David Cameron won a majority and his hand were tied. He did have choices, but he plodded along with all the imagination of a dull public-school boy in fear of rejection by his peers. Cameron didn’t see the bus that was about to hit him. Having been pounding away for decades the rag tag but monied pushers of a referendum wasted no time in campaigning. Cameron wasted every opportunity.

Aside from the story that the BBC chose to document is the image of a modern European country run by a strange herd of mostly Tory men, living a privileged life. It’s a searing display of a political crisis made by a few for the interests of a few.

I know it is said by both left and right in UK politics, but what more does anyone need to convince themselves that there’s a chasm between the people in Westminster and the people of the nation. Demographic trends were likely to shape the outcome of a national referendum. It proved to be so in the numbers. An older age group favouring Leave and a younger one favouring Remian. Populism had taken root in the Leave campaign.

The dim-witted organisers of the Remain campaign ran a campaign as if they were changing the name of a chocolate bar with diminishing sales. As if they were stereotypical comic depressed bowler hatted businessmen from the 1950s, Cameron’s crew ignored the analysis and lumbered on. He took a politically suicidal path.

The likes of Boris Johnson and Michael Gove dithered with only their own political ambitions tugging at them to eventually decide as to which way to go. Again, my reflection amounted to – what a bizarre way to run a country. Especially one with the history and traditions of the UK.

I understand the notion that Cameron may have seen this political path as a way of resolving a self-evident Tory split once and for all. Ironically, the outcome is a Tory split the like of which couldn’t have been imagined ten years ago.

Deciding whether to back Leave or Remain wasn’t the real question. Capturing the future political agenda was the aim. 2016’s national referendum was not a war; it was a battle. The battle continues.

[1] https://www.bbc.co.uk/programmes/m002xhvj

Shaping Our Digital Landscape

Waking up in the morning I look out of the window. A street scene. A well-maintained road. Houses and the greenery of their gardens. Parked cars and flowering shrubs. I hear muted traffic noise from the main road. Birds and the wind rustling through the tall trees.

I didn’t make these or ask them to be there, but I did choose to live on this residential street. In everyday experience there’s a million and one aspects of life that I take for granted. These surroundings have evolved, or should I say developed. Flicking back the calendar, there was a transformational moment. There was a time before this built environment when this area was open fields, hedges, and trees. A rustic farmed landscape.

Systematically, a local authority gave permission for the development of this residential area back in the 1950s. Generally, what they delivered has passed the test of time. The infrastructure works. Notwithstanding the propensity to dig-up the pavements and roads when it doesn’t.

In taking our surroundings for granted there’s not much thought given to the transformational moment that produced this tranquil scene of urban peacefulness. Yet, it was key to what happened for the next 70 years.

Like it or not, a paper based bureaucratic process involving and engaging the councilman and councilwoman of the town and motivated private builders produced this urban setting. Public and private interests working together.

Compare and contrast how our society is making the digital environment that we now inhabit. I could say that it’s not making it at all but rather letting it happen. As an illustration of how strange the transformation impacting us all, I got an e-mail with this intriguing line:

This is an operational email required for your ABC account to function properly and cannot be unsubscribed from.

Here’s an interesting digital imposition in my inbox. I don’t want this ABC account. I thought I’d deleted it. Yet, it’s provider politely tells me that such emails can’t be unsubscribed. I assume they think that’s to my benefit in some mysterious way.

[I won’t get sniffy about west coast Americans ending a sentence with a preposition.]

Where are my elected representatives when it comes to the regulation of the construction of our digital environment? Do the ones in my municipal, regional, or national government have any say over what happens in this fast-moving environment?

I won’t throw my hands up in horror as if there’s no one. I’m aware that there are national politicians who take an interest in the development of the digital world. Debates rage after the fact. An event occurs and an element of society’s digital transformation becomes topic for conversation. It’s all highly reactive. Our sleeping sentinels wake up when the media points out a catastrophe or some pivotal moment of transformation.

Theres little attempt for, systematically, an authority to give permission for a development or even to assert that right on our behalf. We live in a democracy where elected politicians are either asleep at the wheel or too timid to lock horns with the global digital giants.

The question I have is what kind of society will be built under these conditions?

Celebrating Local Democracy

Thursday, a day named after a hammer-wielding Norse thunder God. That’s a good day on which to hold elections. And so, it is in the UK. A tradition, the origins of which I don’t know. One thing I can imagine is that it’s a day of the week when there remains time left over to count votes and deal with disputes before the weekend hits. Not a bad choice to make given that the first days of the week can be put aside for preparations.

I’m accustomed to local authorities who start the formal count of votes as soon as the polls close. This can be done where the electorate is of a manageable size. Polls usually close at ten in the evening. Ballot boxes are then transported to the count, often housed in a large sports hall or civil building of some kind.

If I go back as far as the late 1980s, I remember evenings spent in the Town Hall in Cheltenham[1]. The election count was a grand civic affair. Lots of, what I thought at the time, as unnecessary pomp and ceremony. Now, I think that wasn’t such a bad idea. A celebration of a cornerstone of our democracy. This event even stretched to a late-night announcement made on the balcony of the Town Hall to an assembly of people standing outside in the cold.

[To be allowed into the premises where an election count is held, the presiding officer[2] must accept you as a candidate or formal counting agent. The local press often get access too.]

There’s a couple of purposes in this short article.

One, please take time to say something good about your local council. I know council officers put an immense amount of effort in making sure that elections run smoothly. It’s incredibly easy to take this dedicated work for granted. Ensuring a complete and up-to-date electoral register, getting out poll cards, running polling stations and a count doesn’t happen by magic.

Yes, I know you can cynically say that people are paid to do this work. The reality is that running elections effectively, efficiently and with integrity calls for commitments above and beyond the normal the workday. As a counting agent, I’ve stood opposite bleary eyed counters sitting there well past midnight, after a fiery recount. This vital work requires concentration and fortitude.

Next, I’d like to raise glass to the candidates. Those people who put themselves forward for election, most of which will not be elected. They will be quickly forgotten, however much effort they put into their campaigns. In a small number of cases, people are elected unopposed but that’s a small number of cases.

In vibrant communities up and down the length of the land, the political parties will field candidates. Typically, these volunteers will stand for the Labour Party, Reform UK, Green Party, Liberal Democrats, Conservative and Unionist Party. In places there will be independent candidates and those organised under other banners, like resident associations.

At a local level these candidates are not professional politicians. Some may aspire to have a political career, but the majority are trying to make a difference in their community. To make our democracy work, everyone depends on someone stepping forward. Having a go. This isn’t always to suffer the slings and arrows of outrageous fortune, or to take arms against a sea of troubles, but it can be.Demands can be high, in time and effort, as lot of local authorities live in turbulent situations.

[1] https://cheltenhamtownhall.org.uk/

[2] https://www.electoralcommission.org.uk/

More Than Just Fashion

This strikes me as being beyond the normal selection of freaky and nuts News stories.

Shoes are a part of life that we can’t do without. At least given the climatic conditions in our temperate region of the world. They are primarily put on to protect the feet from the cold and wet and any sharp objects that littler the ground. I found the BBC radio interview with the foot specialist Professor Anthony Redmond fascinating. Doctors Chris and Xand van Tulleken[1] make a point of finding interesting people to address the myths and realities of medical subjects.

Me being me, it’s impossible to mention the subject without reference to the HHGTTG[2]. Douglas Adams was attuned to people’s obsession with footwear. The Footwarriors, were robots specifically designed with poor fitting shoes so that they would limp. This meant that they couldn’t lay chase, much to the advantage of anyone who encountered them. The story of their makers the Dolmansaxlil Galactic Shoe Corporation is a classic.

[I guess Adams chose the name Dolman because it sounded right. it’s an ancient Anglo-Saxon name. Close to where I live, the Dolman’s were a wealthy English family who owned Shaw House[3] in the 17th Century. I’d recommend a visit.]

Improperly fitting footwear is a good a way of slowing down opponents. One sure way to hobble or cause discomfort to the wearer. The fictional purpose in the HHGTTG was as a marketing rouse. Bad shoes forced people to buy more shoes in the hope for better shoes, but they were always bad, by design.

Now, I don’t know if you can imagine it. Let’s say that Lucius Junius Brutus had poor fitting shoes, or sandals or whatever Romans wore. Would his approach to Julius Caesar have been thwarted and history have been written-up different? Would he have stumbled and failed to dispatch the dictator of the Roman empire? It’s a question.

Back to 21^st century everyday tales. No fiction or intriguing historic figures. No wacky robots or corporate shenanigans. It’s reported that US President Trump likes shoes. Specific shiny shoes. So much so that he’s been giving them to colleagues[4]. Demanding that they wear them too.

I don’t think this is Fake News. Plenty of people in the world are obsessed with shoes. With her massive collection of pairs of shoes, this is the one thing people remember about Imelda Marcos[5]. Shoes can become the stuff of legend.

Corporate uniforms are not new either. The love of a conformal identity and the sense of unity that this superficially portrays. Having everyone in a team dress like robots is a way of stamping a leader’s authorly on a wayward group.

I started by writing that this development was freaky and nuts. I could be missing a vital part of a deep and detailed strategy here. It’s theorised by some management thinkers that the grit in the oyster is a key part of making change happen. So, why bother with grit. The same effect can be created by wearing shoes of the wrong size. An ill-fitting irritation. Could I be wrong?

[1] https://www.bbc.co.uk/sounds/play/p0ncgb9j

[2] “Hitchhiker’s Guide to the Galaxy,” a comedic science fiction series by Douglas Adams.

[3] https://www.westberkshireheritage.org/shaw-house

[4] https://www.wsj.com/style/fashion/trump-florsheim-shoes-tucker-carlson-jd-vance-bessent-448567ab

[5] First Lady of the Philippines for 21 years.

Young People in Britain

You know, I find this argument so utterly tedious. Economics can be boiled down to old people verses young people. Polarising policy debates and setting one generation against another.

The UK Reform Party are pushing a commitment to the triple lock on state pensions. Not because they believe British pensioners deserve a good deal. No, it’s populist bandwagon to lock in the vote of one generation. Knowing that there’s a higher likelihood of older people voting for them than younger people [According to opinion polls].

It’s true that there’s a madness that has overtaken the British mentality. However, it’s not new. The value of land and property far exceeds its utility. The marketplace has been one of ever forcing a finite commodity to a higher price. The owners and inheritors of land and property have gained whilst its has become harder for younger people to get a foothold.

There have been different times. I remember my father talking about the inter-war period. It was of his father’s time. Practically farmland could not be given away. Estates were broken up. Labour was short. Taboos were challenged. The dynamic of marketplace for changed.

However, in the post-war period, the last 70-years, the cost of a modest dwelling, as a ratio of average earnings, has rocketed. Ownership of land and property has become concentrated.

British humour addressed the situation in a famous TV sitcom. As said by the character Del boy over breakfast – this time next year, we’ll be millionaires. Only Fools and Horses captured the aspiration. Only that Del boy though it was second-hand cars that would lead to riches. Now, Office for National Statistics (ONS) data shows that roughly 27% of people aged over 65, in Britain, live in households with a total wealth of exceeding one million.

So, what do we conclude? That this pot of wealth has been taken from young people in a transfer from one generation to another. No, that would be playing a sectarian political card worthy of an unprincipled populist. A foolish strategy too.

Deep within British culture there’s an attachment to assets. This particularly goes for commodities that are restricted in supply. Remember Del boy got his wish in the end. Antiques saving the day. Now, amongst most popular TV shows is the Antiques roadshow.

Maybe it’s a latent mistrust of bankers. The shady image of people who hoard money for the sake of hoarding money. In Britain, holding land and property are seen to be a stable assurance of long-term security. I’ve heard it said about land many times – they don’t make it anymore.

The tragic element here is not that young people finding it harder to become just like their parents. To harbour the same attitudes towards land and property. It’s more a question of society undervaluing their contribution to prosperity. Now, and in the future.

It’s pure idiocy to set one generation against another. It’s a mean political trick. What does need to change are the rungs on the ladder, especially at the early stages of life’s journey.

For example, the law in respect of student loans is dire, unjust and unsustainable. Making young people pay a higher marginal rate of tax, when early in their working lives is abysmal. The government penny pinching of education funding and thinning out of courses is short-sighted in the extreme. Apprenticeships must be substantial not hollowed out routes to poor rewards. The world of work [and leisure] is changing more rapidly than it ever has in the past. It’s imperative that society equips young people with the tools needed to navigate a complex and dynamic world. It’s not generous to make a priority of all aspects of education and training. It’s absolutely essential.

Spring Reflections: Communication

The season is one of mild rain and occasional storms. Seeds that have been lying dormant now get their chance to germinate. To enter the struggle for life as they compete with their surroundings. Leaves emerge, they twist and turn to channel the energy of the Sun. It’s Spring. A time for new beginnings. Longer days. Shorter nights.

UK Government Ministers are often their own worse enemies. These are smart people. Yes, I say that with no sense of irony. If they have fought their way up the greasy pole of a political career, they are not the numskulls that it’s soothing to think that they are. Well, there are naturally exceptions. God only knows why Liz Truss became Prime Minister of this great country.

Amongst the skills that are mandatory in the role of Minister, communications is surely one of them, if not the most important. Because if a Minister can’t communicate what they are doing the chances are that they will not be in a job for long. The cacophony of noise that pervades the everyday media will distort all but the clearest messages.

Let’s say there’s a 5-minute slot available on the national media to address a matter of public concern. There’s a massive pile of matters of public concern. It’s wise to stick to the ones that the individual has a modicum of knowledge about or at least has recently been briefed.

My instinct would be to us a tried and tested formula for public communications. It goes like this – tell them what you are going to say, tell them, and then tell them what you have told them. Doing this focused on one key point. Not wandering off onto tangential subjects and getting sidetracked. I know this is easier said than done. An interviewer, worth their salt, will want to extract as much new information as possible. They will be driven by the common journalist’s creed. The instinct that the greatest accolade is to get a “scoop.”

What happens, if this morning is anything to go by, is a jumble of slogans come out in an almost involuntary way. The speed of speaking increases as the clock ticks away the precious minutes. Then phases, probably implanted by civil servants, pops out of the conversation. Jargon terms like, implied wholesale element, third party intermediaries, or qualifying financially disadvantaged customers. These will mystify the listener unless they have already read chapter and verse of the subject the Minister is talking about.

As the interview progresses then Ministers become parodies of themselves. I’m sure they walk away from their media interviews with the voices inside their heads saying, I should have stuck to the script. Why didn’t I – keep it simple.

There’s a resort to catch phrases that seems irresistible too. It’s one thing to say that a government is working at pace but what on earth does that mean? The alternative would be to be sitting on one’s backside waiting for something to happen.

There’s also the pretence that an action is taking place immediately. Fixes are happening now. I think most listeners are mature enough to know that doing things takes time and resources. So, being evasive about an action that will take place in April next year, as opposed to now, sounds shabbily. Switching to a defensive mode is never a clever way to win over supporters.

It’s Spring. A time for new beginnings. It should be a time to elevate people’s spirits. The prospect of summer and the shaking off a dull dark winter is reason enough to be optimistic. Someone needs to tell government.

Understanding Primary and Secondary Legislation in the UK

Clear again is the conservative politician’s propensity to trade on ignorance. Remember the slogan of the big red bus of the Brexit campaign. All the abject nonsense that was said and written in 2016. It would be extremely charitable to call these intentional inaccuracies. There’s a three-letter word that sums them up. In theory, Parliament has rules. In practice, those rules are abused. That is until miscreants are exposed. Those politicians that misled the House of Commons over parties in Downing Street during the COVID pandemic shouldn’t be forgotten.

It’s a simple question. How many people know the difference between primary and secondary legislation? As far as I know these aspects of the UK’s method of making laws is not taught in schools. I think it’s vital that people of all ages get the opportunity to explore how their democracy works. Including its inherent peculiarities.

[Here’s a national event, later in the year, which can help. It’s free and already possible to plan for UK Parliament Week in November 2026[1].]

Back to the difference between primary and secondary legislation? A tabloid newspaper editor may see that question and fall about laughing. On the basis that the subject is not widely understood, instead of explaining, they may choose to write any drivel that serves their agenda. Day after day this sleight of hand provides bold headlines and support for misleading political campaigns. Then, if the truth pops its head above the parapet cries of Fake News ripple through the right-wing media.

By the way, the sad fact about this common distortion is an erosion of trust[2]. It’s no wonder that Parliament can be seen as remote from real-life. It’s regular inhabitants a strange breed of people who go native as soon as the walk through its hallowed doors.

During the UK’s membership of the European Union (EU) it expanded. In certain specific technical areas, its “competence” grew. Member States agreed to give it new roles and responsibilities. As an example, before aviation legislation was harmonised in Europe, national legislation had to be amended to accommodate every major change that developed. In the UK, both primary and secondary legislation were applied. They are now. That consists of a UK Air Navigation Act and an Order[3]. The Act being the primary legislation and the Order being the secondary legislation. These two rules are not new as they have been part of the UK’s national aviation landscape for decades.

Above here I’ve kicked at the UK’s tabloid media. Well, they are merely doing what they have always done. There’s something in morbid consistency. What’s more disturbing are the lines being taken by a national media that might be expected to be objective. Read this short article and the predisposition shines through, and this is the BBC[4].

Sir Keir Starmer is planning a law which will mean that the UK government can adopt EU single market rules, without a normal parliamentary vote.

One, it’s the personalisation. This is the government of the day and not an individual. Two, it’s the incorrect use of the word “normal.” As I’ve stated, secondary legislation is perfectly normal. In fact, the UK’s normal regulatory structures depend upon it being in place and up-to-date.

[1] https://www.ukparliamentweek.org/en/sign-up

[2] https://fullfact.org/media/uploads/full_fact_report_121021.pdf

[3] https://www.legislation.gov.uk/uksi/2016/765/contents

[4] https://www.bbc.co.uk/news/articles/c937jkvp3w8o

Myth or Productivity Booster?

A four-day week. It’s true that there’s nothing magical about the conventional five-day week. It’s an invention of modern times. There are plenty of self-employed people who’d say there were working a seven-day week. So, is the claim made by Artificial Intelligence (AI) advocates merely a sales pitch or does it have any substance?

Much depends on how seriously we take this mythical word called “productivity”. I’ve put it like this because there’s a million and one ways of determining what needs to be done as opposed to what people want to do and, when things go wrong, are forced to do.

A beaver is extremely productive. There’s an ingrained motivation to use what nature has provided to build a dam and a home. It’s non-stop. Come setbacks or successes this innovative creature keeps on going. It doesn’t watch the clock. Rarely discouraged.

I’m going to bring up a small paperback that cost 3 shillings and 6 pence when it was published. It’s one of those books that is both comedy and seriousness wrapped up in one. Parkinson’s law or the pursuit of progress is older than I am. It was first published in 1957.

The plot is simple but there are several messages. One for example, relates to the provision of resources. It goes something like this – if only we had a couple more staff and a state or the art information system we could double our efficiency. That’s contrasted by a view of past statistics that often shows a growth in staffing (or computing power) and roughly the same or even less being achieved. Why it’s suggested that AI will circumvent this nicety, I’m not sure. Speed and multiplication don’t always add up to building better projects or being more “productive”.

What a wonderful world it was going to be. The future now. I remember that clunky personal computer on my desk, in about 1996. The sounds of the dial-up modem connecting to the information superhighway of the day. The world wide web was so new we had to keep reminding ourselves of what the www stood for. Boxes of floppy disks replaced filing cabinets.

Here we are 30-years later and what do I find, or not find as the case may be? Tens of thousands of files generated by Apps on my smart phone, tablet and desktop. Whereas once I’d mastered constructing folders with logical names and placing documents exactly where I could find them in their latest version, now I’ve got an unfathomable messy clutter.

Have I become more “productive”? That entirely depends upon what is meant by that word. Decluttering digital information isn’t that much different from decluttering piles of paper on an over weighted office desk. Work expands to fill the time available for its completion. Where does a four-day week sit in that equation? Parkinson would likely say that whatever the length of the working week we’d fill it with activity. It’s almost transparent to the tools used whether they be paper based or applying the latest powerful computing capabilities.

Remember decades ago, we said; public services were going to be dramatically improved because we could be contacted by e-mail. Scrapping the paper in-tray was a day many people longed for. Files wouldn’t be delayed as they passed from office to office. Desk to desk. Or so it seemed. I don’t think we’ve stopped complaining about public services – have we?

There is one possible new element. If AI use means that humans abdicate from decision-making, then a new situation comes about. This needs to be a choice. Forcing humans out of the loop to chase the God of productivity is a dangerous pathway.

Integrating for Success

It’s almost as if there’s two types of humans. Who often find it difficult to understand the other. In the field of pros and cons here’s a sketch.

One who takes a general overview that can be called the “big picture”. They shy away from dense information. Much in favour of short précis and a well-crafted pitch. Not so much interested in how an answer was derived as what it is an how it impacts their interests.

Another who specialises and focuses on precise detail. Deeply engrained in the working of a particular issue. Open to a continuous round of investigation and discovery. Not so much interested in an outcome as the interaction of the components that produced an outcome.

With the first, they are comfortable with ambiguity. A degree of vagueness. They can short-cut to decisions to provide a sense of certainty. On the downside this can lead to turning a blind eye to difficulties and failing.

With the second, they are obsessed with the pursuit of excellence almost to the exclusion of practicality. On the upside they may anticipate problems. Providing workable solutions before they become forced.

What am I talking about? Most people don’t fit in either camp. Or we have subjects where we dig deeply and others where we skim the surface. I’ve used the analogy of a basic comb on this one. The spine of the comb is the overview. The prongs of the comb are the deeper scrutiny.

My message is simple – both are needed. That is, both are needed to understand what’s going on. Where the subject is a complex aircraft systems design both are essential.

There’s another way of saying this too. Slightly different because this way assumes a hierarchic organisational structure. For the most part, despite fads and fashions to do differently, most large organisation still have a form of hierarchical arrangement. Directorates, departments, sections, teams and alike.

One view of a complex system can be taken “top-down”. Another view is taken “bottom-up”. Phrased like this (top and bottom) it’s not easy to appreciate that both are equally important.

As an illustration, I certainly remember working with highly professional engineers with incredibly detailed knowledge of their part of an aircraft. However, they had little idea of the implications of some functions in relation to the abnormal operations of an aircraft in service.

Equally, to be fair, those meetings with capable and highly experienced managers who were inclined to bypass or belittle difficulties to ensure that a promised date was met. Or an inability to appreciate the necessity to consider the long-term consequences of a finding.

My message is simple – the two perspectives must be drawn together for success. Bringing together the points of connection between the nitty gritty detail and a wider appreciation is a hard job. Fraught with misunderstanding the people who can do this are rare and precious.

The above is a reason to be concerned when the approach to efficiency is biased towards automation. To speed up design processes to get all the ducks in a row. To more quickly pile up the paperwork, or its digital equivalent, without time to think. Without the space to use our most valuable skills – experience, creativity, imagination, discussion and mutual respect.