Hero to Zero

How to go hero to zero in 30 seconds. I hired a large van for a week. From a company that had done a good job for me in the past. I had a lot of confidence in their offer. Fine their location had changed. Once the company was in Redhill in Surrey. The office was easy walking distance from my house. Now, they have an office in the small town of Dorking. So, it’s a short train ride away.

The Surrey towns of Reigate and Dorking are separated by about 8 miles. They both sit under the North Downs. The main A25 road links the two towns and probably has done for centuries. Without delays that’s about 20 minutes door to door. Normally.

Moving house is one of the most stressful events in life. That’s what we are currently about. It’s a move further West. It’s a move to take us away from the dreadful mess that the M25 motorway has become in the last couple of decades. From 3 lanes to 4 lanes, it’s got worse not better. Why do we think we can build our way out of traffic jams?

So, for the last week I’ve been driving a large van backwards and forwards from Reigate to Newbury. The hired van was everything I needed. Only about 7000 miles on the clock and plenty of space. If I had one niggle it was the need for a reversing camera. Beepers are just not enough.

The rental company, named after a famous starship, that went where no man has gone before, was topping my hero list. What I needed when I needed it and at a good price. With only a minor inconvenience when picking-up and dropping-off. Or, so I though.

Named storms are popular this year. Driving through one of them is no fun. Traffic slows and the inevitable bump or blown down tree holds everyone up. Nothing moves the way it does on a sunny day. It’s times like these when planning can be more guess work than science. Whatever a satnav calculates.

In my wisdom I thought – let’s try a cross country route home. Get off the habit of using the M4 and M25 motorways. Programmed the satnav and away I went. Leaving Newbury lunchtime thinking that getting the van back to the rental company by 5pm would be no sweat.

My route took me from Newbury to Basingstoke and then to the M3 motorway. Then towards London and coming off the motorway to take the Blackwater valley route to the Hogs Back. Those references are for Surrey residents because they will know what I’m talking about. Trundling along the Hogs Back I then hit the main A3 into Guildford. Now, my logic went like this. I’ll avoid the Wisley junction reconstruction or permanent hold-up by taking the main A25 all the way back to Reigate. So, I did. All going well until I reached the closure of that main road[1]. At that point I was committed to getting back to Reigate to unload my packing boxes. Can’t carry them on the train.

When road closures happen in Surrey, at rush hour the mess is insane. The diversion I took up over the North Downs and back down again onto the A217 road was miserably slow. What’s worse is that I knew I had to turn around and go back to Dorking to return the rental van. The clock was ticking. 

Anyway, enduring the tedious frustration of doing a short journey, by miles, over a long time wore away at my generally cheerful disposition. Thus, I was glad to get back to the rental company office in Dorking only about 20 minutes late, after 5pm.

I was committed to leaving the van and taking the train home. That trading estate rental office closes at 5pm. A dark and empty parking space was free, but nowhere could I see anywhere to drop the van’s keys? It seems inconceivable to me that an international rental company would not have a key drop. I searched the plot. There was nowhere. All there was an unhelpful notice on the door of the company’s office. So, I locked the van, kept the keys, and walked to the train station. Idea being to return the keys as soon as the office reopened next morning. Seemed logical.

Next morning, I got up early and set off for Dorking. Sadly, the closure of the A25 was still an on-going problem. All the rush hour traffic had the same issue to contend with on their way to work. This is why I’m happy to be leaving Surrey. A short journey turns into a tedious trek at the drop of a hat. The county’s roads are unable to cope with the levels of traffic. But, as planned I get to the Dorking office of the rental company at 8am when the office opened. Enterprise were still in my hero category as the van was inspected and the mileage typed into a company handheld device. I would have given them 10 out of 10. Job done.

In the warm, in the rental office, just as I thought the paperwork had been done – hold on a moment it’s charging you an extra day for a late return. Computers do these sorts of things. They have no awareness of the world other than the numbers they crunch. Unthinking beasts.

I’ll have a word with my manager. Those were the words spoken. Me being me, I though that’ll be no problem given the effort I’ve made to return the keys. Let’s face it if there was a drop box last night they would be doing exactly as they are now. Van returned in 100% condition and keys in hand.

Then to my surprise the office manager, who insisted on using my first name, says no we are going to have to change you for an extra day. In 30 seconds, Enterprise went from being my number one van rental choice to a huge bottomless zero. I argued the logic of my position and the unforeseen local conditions that prevailed. I outlined the best efforts that I’d made.

Then I got the most galling response – it’s company policy. I suggested that the office manager might use a little judgement or digression in this case. I hit nothing but a stone wall. The computer says so. The charge is the charge. No deviation possible. It’s astonishing that an office manager can’t make a reasonable judgement. If that’s Enterprise company policy I don’t want that kind of service. Other companies are available.

What didn’t help either was the prospect of the return journey in my car knowing that the main Reigate Road was closed. As per my prediction the short journey home again was awful.

Hero to zero – Enterprise. Hero to zero in 30-seconds. My future business will go elsewhere.

POST: This quote from the Enterprise website is meaningless. “We understand that things don’t always go to plan so, if you are running a few minutes late we won’t charge you for an extra day, we give you a grace period of up to 29 minutes to cover unforeseen delays“.

Part 2.

Change is always welcome. The above rental made me think twice about using the services of Enterprise. In my new town, they have a much more easy to get to office. It’s a 20 minute walk from the house. So, I ate my pride and booked a big van for a couple of days. The job was much the same as before. It’s all part of a house move that is lasting far too long.

Here I am renting from Enterprise Rent-A-Car once more. This time I’ll drop the label “zero”. From picking up the van to dropping it off everything worked as it should. My large commercial van took a heavy book case and a king sized bed from Reigate to Newbury without a hitch.


[1] https://www.getsurrey.co.uk/news/surrey-news/live-a25-traffic-updates-after-28495765

Democracy

It’s one thing to talk about elections in theory it’s another to talk about them in practice. Only one person knows when the next UK General Election will be held. It’s the privilege of one person to say so. Since the UK gave up on fixed terms, power rests with the Prime Minister.

The Fixed-term Parliaments Act 2011 set a five-year interval between ordinary general elections[1]. The next UK General Election would have been scheduled to take place on 2 May 2024. Now, all of that has gone, within the life of a Parliament, it’s for one person to call a General Election at the time of their choosing. Imagine a race where one competing athlete gets to fire the starting gun. There’s no role for Parliament in deciding when a UK General Election will be held.

What we do know about this year is that there will be European Elections held between 6th and 9th June. I would say, mark the dates on your calendar. In fact, I will say mark the dates on your calendar, if you’re a European citizen living and working in the UK.

In this case citizens know when they will have the power to exercise their democratic right. They can plan accordingly. They can play a part in the process. They can weight-up the options.

Hundreds of millions of people in Europe can determine the nature of the next European Parliament. British citizens, because of Brexit will have no say in this huge application of democracy.

This is undoubtably a time when unity amongst European allies is of paramount importance. There are threats in numerous places around the globe. The need for close cooperation between the UK and EU is becoming ever more evident[2].

Foreign policy and defence interests have a great number of common threads that bind Europe together. Couple that with the uncertainty that exists in relation to future transatlantic links, then getting along better is an absolute necessity.

The naïve – go it alone – attitude of Brexiters has unravelled. A more pragmatic settlement is essential for mutual benefit as we move forward. Defence industrial collaboration is a must. It hardly needs to be questioned. Many of the large aerospace and defence enterprises that the UK military depends upon are established European companies. Collaboration is nothing new.

War in Ukraine came as an unexpected nightmare. This European conflict is likely to become ever more protracted. Much as the country might wish it was not so, there are limited ways in which the conflict can be resolved. Self-determination remains a core belief amongst western democracies. This must be backed up by force otherwise it becomes meaningless.

After Brexit, going forward the UK will have no say, and no veto, over how EU defence progresses. From here, it’s best that cooperation, collaboration, and influence go hand in hand.


[1] https://commonslibrary.parliament.uk/research-briefings/sn06111/

[2] https://www.politico.eu/article/brexit-rishi-sunak-ukraine-war-europe-uk-inches-toward-eu-defense-projects/

Votes count

Sneaking past the national news this week was a change that is of more than a little significance.

For more than a decade, I did live outside these shores. All the time that I did, I continued to vote in local and national elections. At that time, I still had an address in the UK. What would have happened if I’d continued to live abroad, for more than 15-years, is that my right to vote would have been taken away. This so-called 15-year rule meant that millions of British citizens were excluded from voting.

During the referendum of 2016 a great number of British citizens living abroad were unable to vote for or against Brexit. At the time this was seen as a great injustice. This was especially true for those who maintained strong links with the UK.

Now, almost without anyone noticing, the UK is aligning itself with other major democracies in the world. The 15-year rule has been scrapped. Some people estimate that the change to the franchise could mean an additional 3 million British citizens will have the right to vote restored.

British citizens living abroad, who no longer have an address in the UK, can now register to vote in UK General Elections. Which is convenient given that one is imminent. Naturally, this still requires those who are eligible to know about the change and to register to vote.

Interestingly, it’s the Conservatives who promised to enact “Votes for Life” in three previous election manifestoes. It’s taken a long time but the reality of the extension of the franchise is now with us[1].

The ability to donate to political parties comes with these changes. Maybe that’s one reason that Conservatives were persuaded of the need to change voting rights for the British abroad.

There’s still a possible Brexit related uncertainty. Should they occur, each UK referendum has different voting rules. So, the general restoration of the franchise may not impact any future vote on the reversal of Brexit. That would be a matter for specific legislation.

Lifelong voting rights have both a plus and a minus. For most people who retain interests in the UK it’s a matter of natural justice. They may have UK pensions, pay taxes, or have family members that are directly affected by changes that British politicians can, and do make.

For those people who have completely severed ties with the UK it maybe argued that this restored right to vote is generous. However, there’s no obligation for those who have no interests in British governance to register to vote.

Given that the British abroad can all participate in national elections, it will be interesting to see if future UK governments take more interest in their situations.

Starting on 16 January 2024, if you are a British citizen living abroad, now is the time to act. Register to vote.


[1] https://www.gov.uk/voting-when-abroad

Global

Our everyday life is built on an assumption of freedom of navigation. It’s not always easy to relate to this reality but there it is. Goods move around the globe. I illustrated this uncomfortable fact the other day by saying let’s just sit down and look around. Observe the room.

Sitting in my living room. How many items came to us by ship? Over the ocean. All the electronic goods for sure. The furniture? Some yes and some no. The carpet, maybe not. The curtains, the material for sure. Books? Some yes and some no. Radiators? Surely, made in the UK. However, even the items that were manufactured in the UK needed materials that were imported. Strip away all the imported goods and materials and there’s not much left. The cupboard would be bare.

Now, look at what I’m wearing. My clothes all got here by container ship. I’m not wearing up market attire only everyday wear. Down to my underwear it’s imported. If I did an inventory of my wardrobe there’s not much that was made here.

Take the cup of tea in my hand. Well, the cup might be domestically manufactured but the tea doesn’t grow here. True the milk in my tea is well and truly English. No sugar. I never take sugar.

My point is clear. The days when everything in an Englishman’s home was manufactured in the England have long gone. That day was a long time ago. Almost a pre-industrial period. Our imperial past was such that imported goods have always been a huge part of everyday life.

Today’s automatic assumption of the freedom of navigation stems from post-war settlements. Agreements and institutions flourished in the post-war period. They created and reinforced conventions that assured freedoms of navigation by air and sea. Something we all too easily take for granted. Almost totally ignore.

Since Reagan and Thatcher, it would be hard to find an international management school that didn’t emphasis the benefits liberalised markets and global supply chains.

Post-war the world went from a period when freedom of navigation that was secured by air forces and gunboats to a period when it was secured by agreement and mutual interest. Obviously, the subject is not entire so simple since conflict has always been occurring somewhere on the globe.

National sovereignty remains at the core of the agreements that exist. There is no such thing as world government and international law can be brittle to say the least. Amongst those who benefit from it, there’s a strong interest in upholding and protecting freedom of navigation. Those acts that disrupt or challenge freedom of navigation will always meet a response.

So, this week’s developments to protect international shipping routes through the Red Sea should come as no surprise. It’s a different matter as to whether they are right or wrong. Or whether the military action that has been taken will work.

Our western tendency to expect a rational response to a rational action maybe flawed. However, the aggressor in this case has interests that may not make any sense to us.

Comment

Custom and practice are as important as the rules and regulations that are part of our lives. Now and then, someone is criticized for applying the letter of the law without care for the spirit of the law. The same is true for custom and practice. Whereby, acting outside past norms can trigger a backlash.

Because, in free countries we believe in a free press, the rules and regulations that imping on what should and should not be said about events are always hard fought over. The banner of the “public interest” is touted as overriding. It may or may not be, but there’s an argument to be had.

In the aviation safety profession, I’ve grown up with an instinctively “need to know” disposition. I’ve shaken it off, mostly but there are signs that the attitude persists. This instinct can run counter to the transparency and openness that most people expect to see.

Why talk about the way major events are talked about?

A case in point is the recent runway collision in Tokyo. There’s much already written about the newsworthy aspects of the event, so I’ll desist from adding much more. There’s a lot of speculation too.

Graphs can be drawn of the media attention given to such tragic events against time. It’s typical that from moments after a major aviation accident until a few days after most initial facts are known there’s a huge surge in activity. This used to be described as newspaper column inches.

Today, wide ranging speculation is inevitable. It can be highly literate, and, on the other side of the coin, it can be badly informed, and now and then damaging.

In over three decades, I’ve been dealing with aviation accidents and incidents there has been notable changes in media and communications. For one, the universality of the INTERNET is now unquestionable. For another, the deference offered to authorities has diminished markedly. For yet another, the speed of with which images can travel around the globe is astonishing.

Most aviation professionals are tempered by caution. Aware of the techical complexities that can arise in aviation accident scenarios. What can seem in the heat of the moment to be an obvious cause and effect, after detailed analysis turns out to be wrong, or only a partial picture.

So, should aviation professionals be scathing about the enormous growth in commentary and public speculation? Especially when some of it is wild and or even outrageous on social media. No. I don’t think so. Like it or not this is our digital world. The freedom it affords to throw-up any opinion or theory can only be tempered a bit. The hope is always that the pure dross fades away when a reputable authority challenges it.

That then puts a responsibility on someone, with professional knowledge to challenge ill-founded speculation. Or, at least, to ensure that the major media outlets have reliable sources of trustworthy information. I don’t think aviation professionals should remain silent concerning speculation. That may have been the strategy decades ago. It no longer works. The greatest degree of transparency and openness, based on verifiable facts, should be the aim.

Comment?

Privilege

How we choose the people who make our laws. That matters. Or at least it should matter.

We are persuaded to think that UK General Elections solve this by putting a ballot in the hands of every eligible voter. Those national elections are called at the behest of the party in power, so there’s an element of choosing the playing field. Also, levels of voter engagement depend a greatly on the current affairs of the moment.

The song goes: “why should we be ballot with the ballot in our hands”[1]. That’s to say that elections should matter in the determination of what happens next. History shows that this is not quite what it seems. The song is a nice sentiment when the ballot makes a real difference. However, for a great number of positions of power and influence there’s no such thing as a ballot.

Basically, the British Prime Minister (PM) has powers that Julius Caesar would have coveted. Elements of the British political system remains feudal. Conferral of honours is part of the power package. There’s no argument that being PM is a demanding job but that shouldn’t be an automatic trigger to bestow gongs and seats on the red benches of Parliament.

The Liz Truss resignation honours list is an abomination.

An affection for honours is much more of a Conservative addiction than any other. It fits so well with a view that statesman come from an elite branch of British society. The over representation of the famous public schools of the country is one indicator. People with certain backgrounds are grossly overrepresented in Parliament. More recently professional political manipulators and bag carriers have been favoured.

Contribution to the political life of the country is code for having helped a particular political party or politician to get where they want to go. To the average citizen there’s little or no relationship between bestowed influential honours and the general public good.

Any appointments process benefits from being accountable and transparent. In this case there isn’t much of either. Publication of a list after the event doesn’t count.

There should be some interest in maintaining public confidence in the system. Well, that’s an assumption I’m making but the evidence shows that there isn’t much interest. Confidentiality surrounds the appointments process. That gives licence to speculation, conspiracy theories and unusual people unexpectedly popping up on lists.

Parliament’s House of Lords is no longer construction exclusively from the landed gentry, but lot of appointees owe allegiance to the status-quo. That status-quo being inherently conservative.

This is a time when people are pulling together plans for the next year. Restructuring ought to be near the top of the priorities. Respecting the merit of meritocracy has some legs. Overriding all, currently, is restoring public confidence in the political system. To not do so will result in troubles ahead. Big troubles.


[1] https://www.nuff.ox.ac.uk/Politics/papers/2005/McLean%20Nou%20Beggars3%20050617.pdf

Election

US President Donald Trump a second time around. Now, there’s a thought to concentrate minds.

It was our summer holiday in 2015. Doesn’t seem all that long ago. In July, we took a British Airways flight out of London Heathrow to Boston[1]. Picked up a car and drove. This may have been my last flight on a jumbo, a Boeing 747-400 before COVID struck and pensioned them off[2].

It was a terrific adventure as we had about 10 days to explore New England and the Hudson Valley. Sue and I had done a similar trip before but this time we had a well-thought-out itinerary that took us to new places. A couple of nights here and a couple of nights there, as we drove through the beautiful countryside in the sunshine.

This is not a travelog. A part of the story of the trip is of arriving at a motel after a long day, switching on a scruffy TV and watching practically whatever comes on first. On this road trip, often, the News was first. The News had a focus on the selection process for Republican candidates for the coming Presidential race. That’s the November 2016 United States presidential election.

The News was really like a scene from The Usual Suspects[3]. A line of suited and booted candidates vying for position, looking uncomfortable and one strange turbulent outlier. It was as if an alien had landed at a bank clerks’ convention. Commentators were going out of their way to say that the outlier didn’t have what it took to win a grown-up race. Of course, you know who I’m taking about.

As we went from motel to motel it became apparent from the viewing that we snatched that the Republican selection was not a normal one. The orthodox candidates had no idea how to deal with a bawdy cocky Donald Trump. The idea that Trump might serve as the 45th president of the United States was way off the chart. This media personality, come self-proclaimed successful businessman was hammering away at the mild-mannered dull opposition somewhat like a man with a chainsaw might attack a chicken coop. Still commentators derided the idea that he might win.

Let’s just say we have all learnt a lot since mid-2015. There are few people who can claim to have predicted what was to happen for the next 8-years. That is with 2017 to 2021, with Trump installed as the most powerful man on Earth. It sends shivers down my spine thinking about it. That said, the golf courses of world probably gained a lot and social media has never looked back.

The habit of spewing out constant streams of falsehoods and odious propaganda worked first-time around. Aided and abetted by shadowy media forces and with loads of funding the real estate man won. Surprisingly, all of this is alive and kicking in 2023. Ready for the same outcome.

Millions of people believed Trump, and guess what, they still do. By urging his supporters to march on Capitol Hill, when the last election result was being certified, he showed what he might do next. An insurgency, the like of which the United States hasn’t ever seen. The Usual Suspects maybe two movies in one. 2016 and 2024 maybe two elections with one outcome. It doesn’t seem like the law, however it’s interpreted, will prevent him standing for public office.


[1] BOS Boston United States, Logan International

[2] https://www.stroudnewsandjournal.co.uk/news/18590175.boeing-747-jumbo-jet-graveyard-gloucestershire/

[3] https://www.imdb.com/title/tt0114814

Pod

Will podcasts overtake broadcast radio? It’s a question that it had not occurred to me to ask until yesterday. I’ve not been a first adopter as far as listening to podcasts. There’s a routine of turning the radio on at a particular time of day to listen to news and current affairs. That daily routine or habit is born of a long tradition. The morning starts with the Today programme on BBC Radio 4.

Yes, I’m way behind the curve. Go into any large electrical shop, one wall of the warehouse will be filled with earpieces and headphones of every size and shape. The variety of choices is staggering. Sit on bus, train, or aeroplane and more than half the people around will be turned into a source of audio entertainment. Music and talk fight for our attention.

This is great for the streamers and downloaders but lossy for conversation. Sitting next to an interesting person on a long flight is a wonderful way of occupying a couple of hours. That opportunity is diminishing as people become absorbed in digital media. Even the smallest of phones has become a multipurpose entertainment system.

I have long been converted to digital media. FM radio is great for its universality but with less DAB[1] blind spots its life expectancy must be diminishing. Broadcast digital radio based on DAB is a global standard even though coverage is not universal. The digital avalanche is pushing aside any remaining analogue system that populate our lives. Ironically, as far as physical media ownership is concerned, vinyl and even cassettes are resurgent. On the airwaves it’s less likely there will be a romance for analogue radio.

Why have I reassessed the virtues of podcasts? Yesterday, I listened to The Rest Is Politics[2]. This podcast has a conversational style. It’s Alastair Campbell and Rory Stewart talking about current affairs in the UK. Two people who have had their moment in the political sun but remain articulate and inquisitive. They have something to say and it’s engaging.

This is a bridge to podcasts from broadcast radio in that the material is up to date. The topics discussed are wrapped around the news. It’s refreshing too. The ability of the two to argue in a calm and collected manner is unusual in our time. So much of the presentation of news is calamitous and confrontational that this is shocking to say.

Maybe that’s the role of podcasts. Reflection and analysis can be better done in slow time. Broadcast radio news is crammed full of snippets of what’s happening. It would loose its edge if it drifted off into too much extended investigations or drawn-out interviews. So, what may seem like competition between two forms of readily accessible media should be viewed as complementary. Both can fulfil an appealing role in the digital media landscape.


[1] https://www.worlddab.org/

[2] https://podcasts.apple.com/gb/podcast/the-rest-is-politics/id1611374685

Platform & Mockery

It’s accurate to say that there will be a new leader of the British Conservative Party. An announcement is expected and there’s not much that can derail it. Up and down the country the members of that national political party have been twiddling their thumbs and marking ballot papers.

To me, the use of the word “new” is to stretch the langauage to the far corners of the Earth. The politician backed by the pollsters to win is nowhere new on the block. What’s fascinating is the two Conservative candidates for Prime Minister (PM) have been spending their time rubbishing the record of the last decade of Conservative Government. Funny old world.

In a huff from starting blocks The Mail, newspaper, has screamed unfair because mainstream comedians love to mock the likely winner of the Conservative Party’s selection process. This is mega silly. Mocking our leaders is as British a British can be. Recently, I was in the V&A[1] in London and I couldn’t resist a look at the Spitting Image puppet of Margaret Thatcher. If anything, in terms of mockery, we are getting tame. Leaders of any poltical creed are fair game in a free country. Often the humour is spiky but shines a light on a truth. That is so much better than the playground bickering and insults that are gaining momentum among the far right and left.

Exercising a lot of media pundits is the question of when there will be a General Election. The drop-dead date is at the end of 2024. So, practically, any new British PM will have not much more than 18 months to make a big show, and shift the agenda onto their ground. Tough task at any time.

Today’s News suggest that this natural poltical ambition will be incalculably difficult to deliver. The phrase: “Events, my dear boy, events,” comes to mind. When asked what troubles a PM, former PM Harold Macmillan[2] answered with those words. It’s become a popular quotation and so true.

Past events linger. Banking crisis, Brexit, COVID and international tensions. Current events are unpredictable. War, Energy prices, Inflation and the Climate Crisis. Future events often give no notice. None of these are small. All we need now is another troublesome Icelandic Volcano to burst into life.

By the way, Harold Macmillan was the target of wonderfully sharp mockery by a cartoonist called Vicky[3]. His works are a good study of British culture and society in the 1950s – 60s. I expect poltical cartoonists will be happy to mark this day as a good one for future work.

POST 1: There are 605 days until the 2nd May 2024, a likely date for the next General Election. The last one was 998 days ago, meaning we are 62% of the way through the current Parliament. Much can happen.

POST 2: It is my great pleasure to introduce the new British PM Liz Truss ‘Cheese Speech’ to Conservative Party Conference 2014 – video Dailymotion


[1] https://www.helenacurrycreative.co.uk/margaret-thatcher

[2] British Conservative politician who was Prime Minister from 1957 to 1963.

[3] https://www.cartoons.ac.uk/cartoonist-biographies/u-v/VictorWeisz_Vicky.html