Communication Prevents Disasters

It’s often forgotten that there’s a need to repeat messages. We are not creatures that retain everything we see and hear. There are exceptional people, it’s true, those who cram away facts and have an amazing level of recall. Often that’s my reaction to watching students leading teams on University Challenge[1]. How on earth do they know those obscure facts?

Most of us do not respond well to those who say, “Well, I told them once. I’m not going to tell them again.” That line is probably one of the most misguided utterances a teacher can make. Like it or not, this approach is part of our heritage. Past ages, when deference was expected, listening was mandatory, and misremembering was entirely the listener’s fault.

We’ve had a cultural shift. Our complex technological society doesn’t work in a command-and-control way. Too many disasters can be traced to miscommunications and misunderstanding. Now, the obligation exists on those delivering a message to go some way to ensure that it’s received with a degree of comprehension. That’s when repetition has a role to play.

One of the pillars of Safety Management Systems (SMS) is Safety Promotion. It’s the Cinderella of the aviation safety world.

Why do I say that? Experience for one. It’s much easier to get policy made and funding for the “hard” sciences like data acquisition, analysis and decision-making systems. These are often perceived as providing tangible results. Actionable recommendations that satisfy the need to be recognised as doing something. Even if that something is questionable.

Communication is key to averting disasters. It’s no good having pertinent information and failing to do anything with it, other than file it. The need to know is not a narrow one. Confined to a specialist few.

Let’s go back to 2003 and the Space Shuttle Columbia accident[2]. This craft was destroyed in a disaster that claimed the lives of its crew. The resulting investigation report is extremely compressive, if slightly overwhelming, but it has some key points to make.

To quote, “That silence was not merely a failure of safety, but a failure of the entire organization.” [Page 192]. In other words, the hidden concerns and internal machinations of an organisation can smother safety messages and led to failure. Since 2003, it’s sad to say that there are multiple occasions when what has been learned has been ignored. The impact has been devastating.

So, to shape the future let’s remember the Cinderella of the aviation safety. Discovering problems is not enough. It’s vital that practical solutions and good practice gets promoted. That needs to be done forcefully and repetitiously.

NOTE: This is, in part, a reaction to watching this video presentation. https://acsf.aero/an-unforgettable-closing-to-the-2025-acsf-safety-symposium-with-tim-and-sheri-lilley/


[1] https://www.bbc.co.uk/programmes/b006t6l0

[2] https://ntrs.nasa.gov/api/citations/20030066167/downloads/20030066167.pdf

Revolution: Hype vs Reality

Talk is of a revolution[1]. That sounds sensational. It sounds like marketing talk aimed at creating an insatiable desire for something new. So, that kind of talk immediately switches on the cynical side of my brain. Is this hype or is it real?

We’ve had plenty of both in my lifetime. Colourful boys adventure books with novelties like nuclear powered aircraft and moonbase vacations. It’s not that “flying a kite” is entirely bad. Those imaginings of the future had pictures of prototype flying cars. Now, we maybe on the verge of that prediction becoming real.

AI is not new. It’s been a research subject for decades. What we have most recently is the coming together of concepts and the practical machines on which to run those concepts. Amazing has been the speed of progress. That’s a modest word considering the sudden adoption of new tools that go way beyond simple INTERNET search engines.

Bill Hunter’s line: “You can’t stop progress”. At least that’s the line I remember of the 1994 film Muriel’s Wedding[2]. It was said on a rocky path to “progress” induced disaster.

My curiosity centres around avoiding the hype and finding out what’s real. That’s in the vain hope that I might not be left behind in this rapid surge of “progress”. So, to keep up with the latest technical developments I clicked on a TED App. The boss of TED, Chris Anderson has recently interviewed Sam Altman, the CEO of OpenAI[3]. He’s the guy behind ChatGPT. AI has elevated new people into the spotlight. It’s given established technology companies a headache. Their desire to be in the pack, or leading the pack is mighty strong.

My takeaways form this interview are that AI will outpace human intelligence, in time. No one knows how much time, but the path is set. The direction of travel isn’t in the control of traditional institutions or government departments. Society must get its head around a time when we live with machines that out pace us.

Second, it would be nice to have an enlightened global regulator to ensure that the massive amount of development going on produces outcomes that are for the public good. Chances of that happening are about zero, although not zero. There’s even a possibility that the industry at work on this technology realises the need for a set of enforceable rules.

Questions of safety are paramount. Even though society debated the impact that the INTERNET would have on us, steps to provide protections and boundaries only came about after the event. Lost in a storage box, I once had a book called “The Sleeping Sentinels”. Basically, the thought was that political parties and the legal profession are always more than ten steps behind the technologists. We are highly reactive.

One interesting aspect of the interview was the pauses. What was evident is that it’s hard to find the right language to describe what’s happening. Walking a tight rope between sounding like Chicken Little[4] and a wise respected elderly professor. Revolution is the right word.

POST: It’s not just IT Why AI Demands a New Breed of Leaders


[1] https://youtu.be/Xv8FBjo1Y8I

[2] https://www.youtube.com/watch?v=PLDcevp5w5o

[3] https://www.ted.com/talks/sam_altman_openai_s_sam_altman_talks_chatgpt_ai_agents_and_superintelligence_live_at_ted2025

[4] https://www.rottentomatoes.com/m/chicken_little

Unlocking Prosperity

“So, whatever you wish that others would do to you, do also to them, ………”

This is the code of reciprocity. In other words, I’d like you to be generous to me, so I’ll be generous to you. Now, of course this works the other way around in a perverse way. Perfectly human, although it’s tainted with suspicion. I’d like you to be generous to me, but I think you are unkind, so I’ll be unkind to you.

I don’t think that’s what Apostles had in mind. Their teaching is first to urge us to be generous as a way of encouraging others to act similarly. A lot there depends on how you view human nature.

For a long time, the United States (US) has had relatively low import tariffs based on adopting a leadership position. It’s to say, you should be like us. If you do that, there’s a chance that we will both become more prosperous.

Generally, argue how you will, as a result the US has become the most prosperous nation in the world. I know it’s only one measure but looking at the numbers of billionaires by country 2025[1] the US stands out. Over a quarter of the world’s billionaires live in the US.

I started with a Christian quotation and so it may be appropriate to ask how generous those fortunate billionaires are towards the people of their own country? I won’t go there. A nations prosperity should not depend on the philanthropic endeavours.

This year a lot has changed. Established ways of working are getting all shook-up. Ambition, suspicion and rivalry are all taking centre stage. An ambition to be unquestionably greater than all others. A suspicion that most others are taking advantage. A fight over valuable and often limited resources.

Again, human history is littered with times when such forces took over. Interestingly, Christianity gained a footing at a time when the Roman empire was plundering anything it could get its hands on. However, I’m not advocating a moral code to moderate the instinct to be imperial.

All to often those moral codes are just moulded and shaped to fit the prevailing circumstances.

No, my appeal is to mutual advantage. The simple idea that 2+2=4 is not the be all and end all of reality. In human affairs we can with effort make 2+2 equal more. It’s that saying that the whole is greater than the sum of the parts. It’s why people work together for common advantage.

Yesterday, I don’t suppose for a moment that ancient monument that I drove past would be there if it were not for the above benefits of having common goals and a willingness to cooperate. Stonehenge.

Trade barriers are foolish. Walls prevent the spreading of prosperity.


[1] https://worldpopulationreview.com/country-rankings/billionaires-by-country

The Curious Case of Lists

How on earth does a humble soul like me make any comment at a time like this? Adding to the realms of things already said seems a bit pointless. We now have echo chambers sounding in echo chambers. Instead, I’ll take a sideways look. Mention one or two of the items that struck me during the week.

Penguins are getting a lot of Press. Ever since Trump decided to slap a tariff on an island inhabited by penguins there’s been a lot of speculations as to his ultimate motives. If I take Feathers McGraw as an example, I can well understand the need to make a pre-emptive strike against such a potentially villainous bird.

Of other notable penguins, I can only surmise that Trump has never heard of Pingu[1]. Now, there’s a subversive penguin if ever I saw one. He originated in Switzerland, which is strange to say the least.

I almost forgot another memorable fictional penguin of the past. A threatening comic character that combines menace with a gentlemanly swager[1]. One of Batman’s greatest foes. A well dressed master criminal unlike other criminals one might mention.


[1] https://youtu.be/yxqz9JqXdJU

I forgot it this year. Next year, I will pay attention to Penguin Awareness Day. 20 January might be winter to us but its summer to them. Birds that have the decency to dress up in black and white dinner jackets deserve some respect. I for one, will express my concern that the exports of our feathered friends may be taxed. Could it be that Trump is confused. Afterall the real penguins love the ice in the southern hemisphere. In fact, nowhere near Greenland.

“I’ve Got a Little List”. There’s a phrase that comes to mind. Lists, one in particular, does seem to have hit the News this week. I ask, why is there no modern-day equivalent of Gilbert and Sullivan? Accepted, companies do play with their songs and make words to fit the situation of the day[2]. There’s a great deal of scope for new lyrics.

The fabric of social media would rupture if there were no lists. I’m often entertained by an animation that shows a compilation of data as it ripples through the years. Something with colourful bar graphs that go up and down as the rank and order changes. A musical accompaniment that has no relation to what’s being presented. Lists are captivating. They spur a natural curiosity to look for the item of most personal interest. So, over time the economy of X or Y country goes up and then down and then up again. For sure, nothing stays the same for long. That maybe the moral of the week.


[1] https://youtu.be/7Uoug3d3AJE

[2] https://youtu.be/1NLV24qTnlg

Key Milestones in Safety Management

One chunk of a recalling of the path civil aviation has taken in the last 40-years is called: Safety Management Systems (SMS). It’s a method or set of methods that didn’t arrive fully formed. It can easy be assumed that a guru with a long white beard stormed out of his quiet hermitage to declare a eureka moment. No such thing happened.

Through every part of my engineering design career the importance of reliability and quality systems was evident. Codified, procedural and often tedious. Some say the quality movement had its origins in the world of the 1960s moonshot and the advent of nuclear weapons. I don’t think there’s a single spring from which the thinking flows.

That said, there are notable minds that shaped the development of standardised quality systems. Acknowledging that the Deming Cycle[1] is core component doesn’t take too much of a leap. It’s a simple idea for capturing the idea of continuous improvement. Aerospace design and production organisations adopted this method readily.

Those first steps were all about the Q word, Quality. How to deliver a product that reliably worked to specification. At the time the S word, Safety wasn’t spoken of in the same way. There had been an underlying presumption that quality success led to safety success. However, this was not entirely true. An aerospace product can leave a factory 100% compliant with a pile of requirements, specifications and tests only to subsequently reveal failing and weaknesses in operational service.

In the saddest of cases those failing and weaknesses were discovered because of formal accident or incident investigation. In civil aviation these are conducted independently. Worldwide accident investigators and aircraft operators often detected a lack of learning from past events. This situation stimulated activities aimed at accident prevention.

In 1984, the International Civil Aviation Organization (ICAO) published the first edition of its Accident Prevention Manual. This document introduced concepts and methods aimed at accident prevention. It was a pick and mix of initiatives and processes gleamed from the best-known practices of the time.

One of the jobs I had on joining the UK Civil Aviation Authority (CAA) Safety Regulation Group (SRG) was to work with the ICAO secretariate on an update to the Accident Prevention Manual (Doc 9422). The UK CAA has long been an advocate and early adopter of occurrence reporting and flight monitoring. Both were seen as key means to prevent aviation accidents.

It was envisaged that a second edition of the manual would be available in 2001. That didn’t happen. Instead, ICAO decided to harmonise information available on safety and put that into one manual. At that point safety information was scattered around the various ICAO Annexes. Thus, the content of the Accident Prevention Manual was consolidated into the Safety Management Manual (SMM) (Doc 9859). This new document was first published in 2006.

There’s much more to say since the above is merely a quick snapshot.


[1] https://deming.org/explore/pdsa/

1985 to 2025 Trends

On reading J. C. Chaplin’s paper on the first 100-years of aviation safety regulation in the UK[1], it struck me that the journey from the 1910s to the 2010s was one of constant change. That change has not slowed down. In fact, the last 40-years of my aviation career have seen dramatic technological changes that have demanded ever new regulatory methods and practices.  

Overwhelmingly aviation history writings obsess about the early days of flying or the start of the jet age. It’s as if those periods were so dominated by great pioneers that nothing worthy has happened since. I exaggerate for effect, but I think you get the meaning of my comment.

So, what of the race from the 1985 to the 2025? I think that is useful period to look at. One of the reasons is that those years are mark the transition from an analogue era to a digital one.

The early 1980s saw experimentation with the potential for digital technologies, most particularly fly-by-wire systems. Quickly the military understood the increase in aircraft performance that could be gained by use of such technologies. Groundbreaking was Concorde in that it demonstrated that critical electronic control systems could safely go into everyday operation. That project drove the development of new regulatory methods and practices. 

A turning point occurred in the mid-1980s. That silicon revolution that impacted so much of life was dramatically put to use in civil aviation. Computing power had so miniaturised and become affordable so that past theoretical possibilities could now be practically realised.

The Airbus A320 aircraft first flew in 1987. It was a shaky start. Not everyone was convinced that safety critical systems were indeed safe. The not so obvious discovery that the human factor was even more important for a computerised aircraft. Learning to adapt and adjust ways of operating didn’t happen overnight.

The lesson is that learning lessons must be part of the process. Through applying continuous improvement, the Airbus A320 family has grown ever since.

Maybe there needs to be a short paper to cover civil aviation safety regulation from 1985 to 2025. It’s needed now. It’s needed because the next 40-years are going to see equally dramatic changes. In the time to come the main driver will be the environment.


[1] https://www.aerosociety.com/media/4858/safety-regulation-the-first-100-years.pdf

Tariffs Fail

Do you need to be a monster brain in economics to get the hang of tariffs? If you deep-dive into all the complexities surrounding every possibility, maybe you do. Nevertheless, the basics are the basics. Much like erecting a wall. Putting up a barrier makes it harder to do business. Harder to communicate. Harder to understand common concerns.

It’s a perfectly human thing to do. We erect barriers all over the place. That garden hedge, wooden fence or brick-built wall are a statement that says, this bit is mine and that bit is yours. Rarely is this absolute. Both sides of these unnatural barriers have mutual interests. Not admitting that reality is a problem. In fact, disputes between neighbours are one of the most common forms of dispute.

A barrier isn’t an invitation for you to disregard the concerns of your neighbours, and vice versa. That all night party, with the music turned up to eleven, maybe fine once a year but don’t do it every week. Well, don’t do it unless you are quarrelsome.

Economic barriers, like tariffs, are going to happen. When perception is all, the idea that one party can protect itself from those who would wish to do harm or take advantage, is very powerful. I say “perception” because a threat doesn’t need to be real. Politics is much about perception.

Trouble is that erecting barriers has a painfully poor history of failure. If we go back to walls, there’s not one that has stood the test of time. Maginot Line[1] is a case in point. The lesson there is that a barrier concentrates the opponents mind on how to overcome it. The elaborate nature of a barrier is no defence to the inventive mind. Barriers are time limited.

Tariffs, and non-tariff barriers are much the same. They may work to advantage for a while only to crumble when their weaknesses have been discovered. Although, I would say that non-tariff barriers are more powerful than straightforward economic barriers. The point being that the former is far more difficult to understand, counter and control.

2025 is a year of volatility, at least so far. Talk of tariffs is on, then it’s off, then it’s on again. It’s the real cat on the hot tin roof. A hop, a jump, and a skip. Everyone is left wondering what comes next. Even if there’s to be any return to a form of reasonable stability anytime soon. That’s the point.

Disruption offers opportunities. At least, for those quick inventive minds with resources to hand. If you don’t fit into that category, then chances are there’s a big downside and a lot of hurt.

To give the monopoly of the home market in the produce of domestic industry…………………must, in almost all cases, be either a useless or hurtful regulation. Adam Smith. The Wealth of Nations (1776).


[1] https://www.britannica.com/topic/Maginot-Line

Power and Choice

How is it so surprising? This transformation that’s taking place. It’s undeniably so. With notable exceptions. Understandable ones. The stories that have filled the last 65-years of my life have been ones where the good American rides in to save the day.

Black and white movies were replaced by Technicolor images of hearty American hero types beating the bad guys. Batman, in his 1960s persona, would outwit dastardly scheming villains. Mild-mannered, decent, and magnanimous.

Fine. We were warned that the more ruthless side of American life was out there on the streets. Captured by iconic movies like Wall Street[1]. But that was the fashion of the times. The 1980s were, both in the US and UK a time of hard-nosed ambition. Often set against a backdrop of industrial decline and hardship summed up by Bruce Springsteen[2] and alike.

Everything has a price. Or so it’s said. In fact, it’s more accurate to say: “Every man has his price.” That crusty old German philosopher, Friedrich Nietzsche put it differently. Like fishing, he suggested that a bait that exists that can attract everyman. Can entice and win over.

If this is your sole mantra, I’d suggest counselling. It’s a shallow way of looking at the world. Not entirely wrong. It’s just incomplete. Let’s face it. The biggest decisions we make in life often have nothing to do with enticements, like money. Certainly, there would be no romantic fiction or fantasy if we were all matched by algorithm according to specified needs and wants. Hey, maybe that will happen one day. Afterall, I can’t discount such a development.

My point is that it’s one thing to make an offer to buy something but, in a free market, if you believe in such, then it’s entirely up to the seller as to how they react. Now, of course, the marketplace may be rigged. Powerplay has a part to play. Swaggering powerful entities, companies or people, may wish to “encourage” a seller to sell. Apply pressure. Crooks and hoodlums have been doing this for centuries. Like saying: “I’ll burn down your barn if you don’t let me have the extra pasture that I want.”

Above where I wrote of dastardly scheming villains, I should have painted a less wholesome picture. Indeed, that’s what happened to Batman. He became portrayed as darker as the villains he faced became darker.

So, how does President Trump want to be remembered when history is written? The Good, the Bad or the Ugly, getting back to the movies.

Greenland is not some titbit that a powerful man can grab and possess. It’s a large island. A cold, remote island with a culture and history all of its own. It’s up to the inhabitants of that island as to the future they choose. Is there an enticement that those inhabitants will not be able to resist? Who knows? However, it seems to me extremely unlikely that an aggressive approach will bring about assession to another country.


[1] https://www.imdb.com/title/tt0094291/

[2] https://youtu.be/W2X0Gf9jfz8?list=RDW2X0Gf9jfz8

The UK’s Path Back to the EU

It’s great to see a debate in the UK Parliament[1]. Monday, 24 March saw a debate on the UK joining the European Union (EU). A public electronic petition[2] called for this debate. UK MPs get the opportunity to speak openly of their experiences of the outcomes of Brexit. There’s little that is positive and an ocean of negative.

Lucky for them, at the end of the debate, MPs are not called to vote on the issues raised in this petition. Nevertheless, there’s enormous merit in putting the facts in the public domain.

The 2016 Brexit vote was an unpatriotic act of self-harm, but it is history. Gradually, bit by bit, every part of British society is coming to the realisation that we need to do differently in the future. One day, I have no doubt that the UK will join the EU. The “will of the people” is not static. It is incredibly arrogant of Brexit supporters to say that it is static.

Besides, the inevitability of change means that new ways of cooperating will be found because it is in the best interest of all the parties. The UK is a liberal free-trading country that believes in the rule of law.

In the debate, Government Ministers can take what is being said and rethink. It is no threat to democracy to consider a rethink. In fact, for democracy to be stuck in a deep rut – now, that would be dangerous.

Today, Brexit has been a wonderful generator of piles of meaningless paperwork. It’s destroyed businesses and ruined lives. The enormous damage that has been caused is clear. Sadly, the people who cause that damage are not inclined to take any accountability for the mess.

In the debate, a shadow minister digs-up the grumpy past. It is shameful that the Conservative Party has nothing useful to say on this important issue. It is like listening to a bad recording of an old set of lies and proven nonsense. In speaking, this politician displayed no interest what-so-ever in improving the position of the country.

With all the talk of “growth” being so important to our future, it is difficult to understand a reluctance to address the festering wound that has been caused by Brexit. We can only be more secure and prosperous if we work more closely with our nearest neighbours.

The Labour Party leans on its election manifesto of last July. It’s an awkward act of sitting on the fence and sticking their head in the sand. Now, that paints a picture.

So called, “ruthless pragmatism” is a peculiar Government policy position. It can mean 101 things to 101 different people in 101 different places. Citing “global headwinds” to excuse obvious failings is no excuse for sustaining a burnt-out Brexit winding on like a runaway train. It would be wiser to question everything as the wholly new circumstances dictate.

2025 is dramatically different from 2015. When I first returned to the UK from Germany. The tectonic plates of global affairs have shifted. The Atlantic is wider. The Channel is narrower.

Oceanus Britannicus should be no barrier to trade and cooperation.


[1] https://youtu.be/yJdFBSAvAhU

[2]  https://petition.parliament.uk/

A Key Political Agenda?

Whatever you might think, I think Keir Starmer is turning out to be a better conservative Prime Minister (PM) than most have been in the last couple of decades. On his list of things to do is reforming this, and reforming that, and making bullish statements on the world stage. Agreed that there’s the usual amount of crafted BS. Compromise and dealing with reality, not the world as one might wish it to be, are as they ever are in politics.

He’s in the business of stealing the clothes of the official opposition. Across the chamber they panic. Yes, further along the benches, the howling menace continues to howl. Fighting amongst themselves this week. Questioning their leader is not allowed. However, it’s surprising how high they stand in opinion polls, even if this is meaningless at this point in the electoral cycle.

The normal opposition now comes from the Liberal Democrats and a small number of unhappy Labour Members of Parliament.

This week I was amused to read of the concerns about Quangos[1]. That takes me back. I remember writing a motion for a conference on that subject back in the early 1990s. At that time there was questioning of why there was so many Quangos.

As a country we seem to go through waves. They go like this.

For a while national politicians take the view that day-to-day operational decisions of a sector should be made by dedicated professionals and at arm’s length. This has the advantage of getting politicians out of the complex detail, avoiding blame when things go wrong, a degree of continuity and setting their minds to the higher calling of top-level budgets and policy.

Then, if sector hasn’t performed as well as desired, the Quango at the heart of the storm is set ripe for taking apart. Thus, day-to-day operational decisions go back to “accountable” politicians, surely to do better. This has the advantage of reigniting the pace of change, a chance to be radical, securitising lower-level budgets and the satisfaction of blaming the past system.

I think you can tell which part of the wave that has hit now.

A point of reference here is, as so often is the case, Yes Minister. There’s a story line where the civil service pack the Minister’s red box with so much information and decisions to be made that he’s completely overwhelmed. Initially, he’s keen to have information on everything. Then the realisation that path leads to madness slowly dawns.

Now, it’s not clear what type of civil service, and associated Quangos, the PM thinks work best. It’s not strange to say I don’t like what I’ve got. It’s better to have an idea what it is that you want. A reform agenda in name is a headline grabber. It’s not a substitute to having a plan.


[1] https://www.bbc.co.uk/news/uk-politics-11405840