Category: Work

Embracing Uncertainty

Imagine siting under a great wide spreading old oak tree. Acorns falling all around. The ground littered with whole ones, crashed ones and half eaten ones. It’s more the half-eaten hazelnuts that the squirrels leave behind that I’m thinking of. On one of those cool days, like this morning, when the rain has abated and the sun beams are streaming across the glistening fields. It was lower than 2 degrees, early this morning, so a heavy drew rests on the grass and leaves.

Think of title for a book or film that sums up the state of current affairs. I’m tempted to say “All the President’s Men” but that’s been well done in the 1970s. Not only that but the word “scandal” may have lost its meaning. Political fiction and reality are melding into one. Anyway, I don’t want to follow the crowd and obsess about America.

Was there ever an age when prosperity seemed assured and the population was happy. When men and women of honourable intentions and wisdom, judicially ruled the land? Maybe not. Or when it happened, to some limited extent it didn’t last beyond a generation.

Any title for a book or film would have to encompass the persistence of change. Nothing upon nothing ever stands still. In fact, that’s one of the few things I can write that is an absolute. A real natural absolute phenomenon. Everything we know of moves relative to something else and movements mean change. We never breath the same air.

In a storage box of my books there’s a title: “Thriving on chaos[1]“. That’s more to do with an attitude to change. It doesn’t sum up the moment although it does imply that chaos is normal. I’m not going there fully since not all change is chaotic. Life is punctuated with regularity. It’s the traditional saying about death and taxes. Those two are regular occurrences.

A financial crisis or stock market crash or bursting bubble seem to hit us as an unexpected instant of violent change. Unexpected that is until hindsight kicks in and we all wish we’d listed to siren voices. Analysis streams from the outcome of a crisis[2].

A title for a book or film would need to include the recurrent nature of both good and bad consequences. It would need to emphasis our inability to accurately predict what’s going to happen next. That is even if one or two of us may get it right.

All this leads me down the road of a manner of thinking that’s all too common to me. That’s the world of probabilities. Addressing that slippery ell called uncertainty. So, what could be better as a title than: “The Age of Uncertainty.” Oh look, that’s been taken back in the 1970s. What could be better than the title chosen by John Kenneth Galbraith[3]?

He looked at the chaotic but repetitious nature of our common history. Going way back. Unsurprisingly a little cynical and monosyllabic at times. I’ve been rewatching his BBC television series. It’s impressive.

Acorns are falling all around. An unusually large number, this year. Next year – who knows? If I could find some reliable data, I could do some probability calculations based on past seasons. But with certainty, I can say that we are in an age of uncertainty. Acorns will fall. How many – well that’s the question isn’t it.

[1] https://tompeters.com/thriving-on-chaos/

[2] “The Storm” by Vince Cable, the Liberal Democrat politician, looking at the 2008 global economic crisis.

[3] https://www.bbc.co.uk/iplayer/episodes/m002l6sc/the-age-of-uncertainty

The Future of Our Shared Values

That’s done. Reflecting on the last nine years. Time to look to the future. There’s no shortage of articles about the past and the present. Huge numbers of column inches crunch every detail of the current twists and turns of public life. Social media vibrates with repeated daily stories.

I watch a rebroadcast of HIGNFY[1] to quickly get the message that a headline is no basis for figuring out where we are going. Moments pass. Yes, there are reoccurring themes. What’s fascinating is that prominent personalities have their moments in the sun, and that they last a fraction of a second (metaphorically). The world moves on.

Yesterday’s scribblings concerned a degree of nostalgia. If only we could go back to some mythical age where current affairs seemed to make sense. Where people cooperated towards a common good. Where conflict was the exception not the rule.

Don’t look back. Don’t look back, too much. It’s a habit of the British to romanticise the past. Having such a colourful past to draw upon there’s always a story to tell. This inclination is at the root of our difficulties. It would be better to set a shared history as a foundation stone rather than always trying to build the same house.

Here in 2025, the world is being reshaped. There’s only so much that can be extrapolated from experience. Like a tsunami there’re changes happening that are unlike anything that has gone before. Early predictions of the benefits of digital technology imagined a borderless world. Information and learning spreading freely to enlighten and educate. So much for that.

It becomes clear that there are steps needed to protect and preserve our values. Enduring values underpinning our culture. They are not immutable. Forces acting at a global scale can, and do, shape how we think about our nation and what binds us together.

Whether we like it or not, many of the forces that shaped the colours on the world map are being played out in the digital sphere. Boundaries, barriers, conflicts, possessions, passions and powerplay are all there. Maybe they are not so visible to the man and woman on the Clapham omnibus, but they are there in abundance. As if we needed any indication, the experience of Jaguar Land Rover[2] and the cyber-attack they are dealing with, is there as a siren light.

I my mind these are not forces to confront in isolation. They do not respect lines on a map. Back to where I started. It’s by working with others, on an international level, that the harmful elements can be addressed.

The European Union (EU) envisions a Digital Single Market. That’s a project to be on-board. It’s essential to have standards that safeguard privacy and data security. Government Ministers who promote a hands-free laissez-faire approach are naive in the extreme. This is a practical field where Britian urgently needs to rebuild relations with its neighbours.

[1] https://www.bbc.co.uk/programmes/b006mkw3

[2] https://www.ft.com/content/6f2923b3-2a4b-4c9b-9cde-eb5f0d5b9ce3

Rebuilding Relations

Here I’ve posted a thousand posts. So, it might be a good time to reflect. It was back in April 2016 that this blog started. The provocation being the then pending UK referendum vote. What was to become Brexit and a long litany of mistakes and missteps.

I’d not long returned to the UK from my time in Germany. I had a what I thought was a reasonable sense of the UK political landscape, only to find I was wrong. Here’s what I wrote:

“It’s the biggest event since the Berlin Wall fell. Yes, not to mince my words the UK referendum on EU membership could change the political landscape for a generation or more. It could be a terrible gamble that erects dark walls all over Europe or it could start a new period of enlightenment within the European project.”

I wasn’t far wrong with that statement. The landscape suffered a landslide. Even though the results of the votes were practically even- evens, for reasons that now seem bizarre the electorate swung in favour of leaving the European Union (EU). If the polls are to be believed, then the overwhelming majority now regret that choice[1].

“I’m firmly convinced that our place is in Europe. We are strong enough, we are clever enough and we are determined enough to make that project work. What a bonus that would be: Expanding a market that covers half a billion people on our doorstep. Guaranteeing that the world sits-up and listens to Europe. Unlocking a diverse creative powerhouse where the UK would thrive.”

My then time arguments were coherent, logical and straightforward. I didn’t know we were entering a phase when such attributes were to decline in importance. Should I have been wiser? With hindsight it’s easy to say that the campaign to remain in the EU was appallingly poor. Even if, at the time, I did wonder if the pomposity of the then UK Prime Minister would play a negative part in the outcome.

“The frightening alternative is to gamble with millions of jobs and invite a plunge into recension. If this happens it’s the younger generation who will pay the price. We should not condemn them to isolation and struggle for reasons of narrow nationalism.”

Oh brother. With something like 4% knocked off the country’s prosperity and a government struggling to finance public services, sadly I was spot on the money.

“I’m not saying the EU is perfect. In fact, I wouldn’t say Westminster or my local council are perfect – far from it. But the EU is a work-in-progress and not a finished project. It’s better for British pragmatism. It’s a two-way street as free movement brings people to these shores who then go home with a positive view of what we have to offer. In the next generation that means more trade and better international relations.”

Having seen at first hand the workings of both the British civil service and the European Commission, British parliamentarians and European ones, I could see a common thread. The foolish notion that escaping into glorious isolation would produce prosperity was nuts.

Here we are in 2025. It would be nice to say that – I wouldn’t start from here – but that’s useless. The thing to do is to reconcile, reaffirm and rebuild relations with Europe.  

[1] https://yougov.co.uk/politics/articles/52410-nine-years-after-the-eu-referendum-where-does-public-opinion-stand-on-brexit

Trust in Voluntary Reporting

Hard data is immensely useful. Now there’s a surprise. That’s facts and figures. That’s accurate descriptions of occurrences. That’s measurements and readings of important factors. From this kind of data, a picture can be painted of events good and bad. However, this picture is not complete. It’s certainly not complete for any system that involves the interactions of humans and machines.

What’s often less visible is the need for what I might call – soft data. As such it’s not “soft”. I’m just using that loose term to distinguish it. Fine, you could say that social media is littered with the stuff. Vast qualities of instant judgements and colourful opinions. An array of off-the-shelf solutions to life’s ills. That’s all well and good for entertainment. It’s not so useful as a means of getting to the truth.

In civil aviation voluntary reporting systems have been around for several decades. They are not always successful, mainly because there’s a fair amount of trust required to use them when something major happens. When volunteering information there needs to be a level of assurance that the information will not be misused.

The human inclination to seek to blame is intrinsic. We wake-up in the morning, look out the window, and if it’s rainy and windy then someone is to blame. Probably a weather reporter for not warning us of a coming storm. Blame is a way of making sense of negative events without having to do lot of tedious investigation and analysis.

Don’t get me wrong. Accountability is vital. If someone does something unspeakably bad, they must be held accountable. That is a form of blame. Tracing the bad event back to the root cause. If that cause is found to be negligence or malicious intent, then blame can be assigned.

Where a good safety culture exists, as it often the case in civil aviation, then it is wrong to assume that undesirable outcomes can always be linked to a bad actor of some kind.

Human error is forever with us. Even with the absolute best of intent no one is immune from this pervasive creature. It can be illusive. There are environments where owning up to making mistakes is fine. Sadly, I’m sure it’s not uncommon to have worked in environments where such openness is punished. The difference between a good culture and a bad one.

One of my past jobs involved negotiation with a contactor. Every change that we made to a complex contact had a cost attracted to it. So, there was an understandable sensitivity to making changes. At the same time our customer for the product kept asking for changes. There’s nothing worse than being in a tense meeting with a contactor and having my boss pull the rug from under my feet. Seeking to blame a change on my error rather than a customer request. Introducing a voluntary reporting system in such an environment is pointless.

My message here is clear. Voluntary reporting in aviation is a powerful tool. Reports submitted by employees can offer insights that are not available by just looking at hard data. These reporting systems maybe required by regulation or company policy. However, without a good sound safety culture they can be all but useless. A safety culture that is defended and supported by employees and the senior management of an organisation.

Shifting Perspectives

Daily writing prompt
What’s a topic or issue about which you’ve changed your mind?
View all responses

If you write the perfect rule, you will get the desired outcome. Authoring a specification that is robust and watertight will assure success. Having the best possible plan will deliver the best possible results. All sounds reasonable – doesn’t it? It’s not surprising that someone like me, having been schooled in project management, and working in engineering, would have a rational and systematic approach to problem solving. A proven highly successful way of implementing complex technical projects and delivering successful outcomes.

As an analogy I’ll start with mathematics. Nature is a curious beast. What we lean about complex systems is that what happens is highly dependent upon a start point. The initial conditions. Graduate level mathematics about control systems with feedback show that their behaviour changes a lot with a change of initial conditions. So, it’s reasonable to extend that to a systematic approach to just about anything. It’s often true.

Fail to plan – plan to fail. That idiom is a simple few words to sum up this cause and effect. Used by famous names and often quoted. Management training books are littered with this notion.

20-years ago, my team introduced the first European Aviation Safety Plan[1]. This initiative was built around the idea that to achieve a common objective a plan is the best and quickest way to get there. A roadmap, a pathway, a strategy, call it what you will.

Start by identifying problems and then propose a fix for each one. Not all problems but the ones that fit that awkward Americanism – the low hanging fruit. Namely, the biggest problems (fruit) that can be solved with the least effort (easily picked).

Here’s where I’ve changed your mind. Maybe not changed in a dramatic sense but shifted perspective. It’s essential to have a plan, even if it’s just in my head, but it can be overstated as the most important part of a process of change.

The Plan, Do, Check, and Act (PDCA) cycle, starts with a plan. It must start that way. However, each of the four steps is equally important. Seems obvious to say. Even so, it’s often the case that a press release, or alike, will state – we have a plan, roadmap, pathway, strategy, as if that’s the job done.

Management teams will smile with a sense of achievement and show off their plans. A decade down the line that celebration might seem less momentous as the “do” part of the process turns out to be harder than anticipated.

This basic model for systematic change is a good one. Where I’ve changed my emphasis is in the distribution of effort. Don’t put all available energies into constructing the perfect plan. Yes, the initial conditions are important but they are not everything. The key part of the process is the cycle. Going around it with regularity is a way of delivering continuous improvement. Afterall, when it comes to a subject like aviation safety, that’s what’s needed.

[1] 2005 – DECISION OF THE MANAGEMENT BOARD ADOPTING THE 2006 WORK PROGRAMME OF THE EUROPEAN AVIATION SAFETY AGENCY

Sweet Truth

If I could guarantee one thing it would be that there would be a bag of sugar in the kitchen cupboard of my childhood home. The kitchen was the hub of the house. It was a square room with a solid square table right in the middle. Wheelback chairs permanently pushed in to make room to move round. There was one outside wall with a steel framed window that looked out on the farmyard. Looking due west. The evening sun would stream in to light up the side wall where the kitchen sink sat. With the thick walls of the farmhouse the window ledge was a place to sit. There was a full view of the farm gate so no one coming or going would ever be missed.

One wall had the remains of an ancient bread oven and a large alcove. In that alcove was a chucky great Aga. Custard coloured this massive cast iron cooker was the beating heart of the room. Before this cooker was converted to oil it was powered by anthracite. That involved a ritual of stoking and clearing out the ash every day.

The kitchen was the warmest room in the house. It’s where everyone congregated at mealtimes. Farming’s daily rhythm was managed from that room. Cups of tea flowed like a river as a bubbling kettle always seemed to be ready. Now, when I think about the amount of cane sugar that got piled into every cup of tea, I’m surprise that I have any teeth left at all. In fact, more than 50-year on, my last visit to the dentist for a check-up went well. Somehow my teeth have survived this onslaught.

Large bags of cash and carry bought sugar were a staple on the shelves of the larder. Rated today, my family’s rate of sugar consumption would be considered shocking. Not only that but the delight of toast made on the Aga top and then spread thickly with Golden Syrup[1] was normal winter comfort. Breakfast cereals were never eaten without tablespoons of sugar.

Time has passed and we have weaned ourselves off much of this overconsumption of highly refined sugar. There’s still a lot in our regular foods. Now, we have much more awareness of the problems that high sugar use can bring. That doesn’t stop us liking it.

Today, in politics, just it was in the 1960 and 70s, the metaphorical sugar of the day is the saying that there are easy solutions to complicated worries. There’s an appetite for a spoon full of sugar sprinkled on every latter-day problem. I don’t doubt that a spoon full of sugar helps the medicine go down[2]. Again metaphorically. However, Mary Poppins wasn’t saying that all you need is a spoon full of sugar. Far from it.

As the populist bandwagon continues to roll in most western countries, I think we need to remind ourselves of the enlightenment gained over the years. There are a lot of chores that must be done. Roads don’t get repaired by themselves. Hospitals don’t get built in a day. Schools and colleges need well motivated teachers to well motivate the next generation. Necessities like, tax and spend are a tedious inconvenience.

It’s so much easier to sprinkle a little verbal sugar and blame everyone else. Spouting simple solutions to ride the sugar rush. Covering dishonesties with a nice shiny coating. What we know from experience is that any lustre fades fast and decay sets in. The people who call themselves “Reform” are nothing more than peddlers of sugar-coated boloney. Reflect and beware.

[1] https://en.wikipedia.org/wiki/Golden_syrup

[2] https://youtu.be/SVDgTbGZEw4

National Digital ID: Balancing Security and Liberty

We are in an age where identity is as important as it has ever been. Those line of demarcation that put us in one camp or another. It’s not a simple subject give the myriads of different combinations and permutations of distinct categories that can describe a person.

Without a doubt, I’m English, British, and European. A West Countryman, a husband, a graduate, a homeowner, a taxpayer, a liberal, an engineer and a gardener to name a few.

So, what of the current debate about the merit of identity cards or their digital equivalent. I remember, more than 15 years ago, the debate that surrounded this subject. Saying, as a Liberal Democrat I was against the introduction of ID cards as a matter of principle. A matter of principle seems like it should be an immovable statement. However, that which was a matter of principle in the context of the times does warrant revisiting.

It’s a transformation that was allowed to sweep much before it. From a paper-based analogue world full of mechanical processes to a ubiquitous high-speed digital one that has made life unrecognisable from the 1980s/90s. Digitisation is as much a social change as it is a bureaucratic change.

Past agreements range from the assertion that it will be impossible to control illegal migration without ID cards to the fear of big brother tracking every stage of our lives from cradle to grave. What’s moved on is the context within which arguments for and against are conducted.

A starting position is that each of us has multiple identities. It’s undeniable that these exist and they impact our daily lives. Some of these identities entitle us to specific privileges. This means permitting our access and restricting or stopping others. This can be as simple as a workplace security badge that allows access to a building.

A State-run identity recording system is not a universal cure all. Also, a State-run ID card and national database system has the potential to fundamentally change the relationship between a Citizen and the State. I could say that there’s nowhere to hide. This is not a subject to go into with one’s eyes closed. The operational and associated implementation costs would be significant. Not to mention ongoing maintenance. These must be weighed against the benefits that might be accrued. I hope this becomes a rational discussion where costs and benefits are studied, published, and debated.

Can a national digital ID system prevent terrorist attacks, illegal immigration, identity fraud, and human trafficking? I don’t know. I do know that it will not be perfect.

On the political side, will people feel more secure and that State benefits or services are more fairly distributed as a result? That’s a big question.

To work effectively such a system will need to be required to by law. How much will that nibble away at the intrinsic perception of British liberty that we continue to hold? Will there be a backlash against a State that seeks to acquire more leavers of control?

My view is that the mandating of a national digital ID system needs to be balanced with a better clarification of the rights of citizenship in Britan. Without a written constitution there remains the vulnerability that a government of an extreme political type could misuse this innovation.

The Legacy of Beeching

Two hundred years is a long time. No, it isn’t. William the Conqueror, that’s the sort of name politicians crave, called for the building of Windsor Castle in England. That means, almost but not quite, a thousand years of continuous use. I guess in 2070 there’ll be a big celebration of the achievements of the Normans. Certainly, seemed to impress US President Trump.

If I had a time machine one of the destinations that I’d consider is 1963 and maybe 1965. I’d take a mass of press clippings and audio recordings about inadequate rural bus services and the high-speed railway saga (HS2).

History has a way of condensing a whole succession of events into a few simple words. William was a conqueror, but 1960’s civil servant Beeching was an axeman. That can be said to be unfair, since he was mandated to produce a report and, in the context of the times, British railways seemed like they had overexpanded and wouldn’t be brought back into profitability.

This happened when I was a child. I can just remember on my way to primary school stopping at a railway crossing and waiting a steam train to pass. It could have been the milk train. At that time milk was transported from west country dairy farms, in churns, to the local milk factory. Then loaded onto a London bound train. All this activity disappeared as I grew up. It was displaced by road tankers forcing their way along country roads.

I was born in a small Somerset railway town. Got my first pay packet in that small railway town. Had a couple of weeks of my engineering apprenticeship in the former railway shed. Spent time in the small motorcycle shop next to the railway embankment.

Beeching’s reports resulted in thousands of stations and thousands of miles of railway line being closed. The Somerset and Dorset (S&D) railway line was one of those that vanished. It was on 6 September 1965, the consent for closure was issued for most of the railway line.

Strangely, it was a newly elected Labour government that promised to reverse railway closures that closed the railway. A campaign to save the line was lost. Now, I think, what if, what if the new government of 1964 had not been so beguiled by modern road building and the white heat of technology. The internal combustion engine and purveyors of tarmac had won the day.

My message is to commission reports with a wider remit than merely improving economic efficiency. It’s a concern that is as ap today as ever it was. State of the art technology is alluring. Sloganising it’s easier to say that we are moving forward to a new dawn than it is to say we will update and improve the machinery we already use. There are good cases for scrapping past ways and means. Surely, it’s as well to try to look beyond immediate pressures.

Had Beeching’s axe not been so readily swung then we’d have an alternative to ever more road building and the billions ploughed into it. Remember those feeble promises to invest in local busses to replace the lost trains. How such recommendations are so quickly forgotten.

What will we say about robotics and artificial intelligence in 60-years’ time. Or even 200-years’ time. If we are still here.

Future of Engineering

I do find it astonishing that back in the early 1990s I was still producing handwritten material that then got typed up by a typist. Then, were edits and errors needed correcting, “cut and paste” really meant cutting and pasting paper. Applying Tipp-Ex correction fluid was normal. Wonder who uses that now? It’s still available.

Engineering practice adopted word processing rapidly from that time on-ward. It’s now almost inconceivable that anyone would get someone else to type up their work. Early lap-top computers that weighted heavily on the shoulders, were carried to meetings as necessity but not love. The joys of trying to find a printer that would work was a daily mission.

In about 30-years we’ve gone from that primitive introduction to the digital realm to machines that want to write papers and reports for us. From brick like “portable” computers that required cables and batteries that drained in minutes to the complete world being available on-line anywhere on the globe.

The mechanisms by which engineering design and development were done have advanced in such a way as to make the past seem rather curious. I’m not saying that we’ve become ever cleverer and more inventive with the passage of time, just that the speed of trail and error has increased dramatically.

Past mechanisms did make the ability to change a path, once set on that path, difficult. I remember the reluctance to introduce changes unless an overwhelming case could be made. In this new situation, making changes still has a cost associated with it, but the resistance to change isn’t so much driven by the processes used.

What’s happing, like it or not, is that artificial intelligence’s transformative impact is touching, or will be touching, everything we do. That includes engineering design and development.

I’d say it’s a good time to be an innovator. In theory, it should be possible to explore many more possibilities that could be explored in the past. That is for the same level of cost in time and money. There’s not a single part of engineering practice that will not be impacted. Classrooms, meeting rooms and workplaces where the business of communicating technical ideas and testing them goes on, will be fertile ground for the application of AI.

I don’t think we understand just how transformative the impact will be on engineering. It’s not all upside either. Technology’s promises are great. There are perils too.

AI can only know what it’s been trained on. That maybe extremely extensive. However, innovation comes from creativity and inventiveness where the past may only be a partial guide. Also, there’s the danger of overreliance on these almost magical tools too. New skills must develop to be critical and knowledge of the deficiencies of complex algorithms.

All of this is a bit different from paper, correction fluid, scissors and tape. What an exciting time to be a young engineer.

Aviation Regulations Outdated?

Machines, like aircraft started life in craft workshops. Fabric and wood put together by skilful artisans. Experimentation being a key part of early aviation. It’s easy to see that development by touring a museum that I’d recommend a visit. At Patchway in Bristol there’s a corner of what was once a huge factory. In fact, somewhere where I worked in the early 1980s. Aerospace Bristol[1] is a story of heritage. A testament to the thousands who have worked there over decades.

Fabric and wood played part in the early days. The factory at Filton in Bristol started life making trams. An integral part of turn of the century city life. Carriage work brought together skilled workers in wood, metal and fabrics. It was soon recognised that these were just the skills needed for the new and emerging aircraft industry. The Bristol Aeroplane Company (BAC) was born.

It’s war that industrialised aviation. Demonstration of the value of air power led to ever more technical developments. Lots of the lessons of Henry Ford were applied to aircraft production. Factories grew in importance, employing a large workforce.

My time at the Filton site was in a building next to a hanger where the Bristol Bulldog[2] was originally produced. This was a single engine fighter, designed in the 1920s, in-service with the Royal Air Force (RAF).

Right from the start orderly processes and regulatory oversight formed part of aircraft design and production. The management of production quality started as a highly prescriptive process. As aviation grew into a global industry, the risks associated with poor design or faulty production became all too apparent.

In the civil industry, regulatory systems developed to address the control of design and production as two different worlds. Airworthiness, or fitness to fly, depended on having a good design that was produced in a consistent and reliable manner. So, now we have a regulatory framework with two pivotal concepts: DOA (Design Organisation Approval) and POA (Production Organisation Approval). It took about a century to get here. Now, these concepts are codified within EASA Part 21, FAA regulations, and other national aviation authorities’ frameworks.

Here’s my more controversial point. Is this internationally accepted regulatory model, that has evolved, conditioned by circumstances, the right one for the future? Are the airworthiness concepts of DOA and POA out of date?

This is a question that nobody wants to hear. Evolution has proved to be a successful strategy. At least, to date. What I’m wondering is, now the world of traditional factories and large administrative workforces is passing, how will regulation adjust to meet future needs?

Maybe I’ll explore that subject next.

[1] https://aerospacebristol.org/

[2] https://en.wikipedia.org/wiki/Bristol_Bulldog